Experience

Artcraft Management, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Dec 2018 - Present



Ashley Stewart, Inc.

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• Sales Associate

  • Sep 2019 - Present



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• City Carrier Assistant

  • Jun 2017 - Jun 2018

  Drive postal trucks and vans to deliver mail and parcels. Assist regular carriers with workflow. Drive postal trucks and vans to deliver mail and parcels. Assist regular carriers with workflow.



Chespeake Public Schools

• Chesapeake, Virginia

• School Bus Driver

  • Feb 2017 - Jun 2017

  Drive children of all ages to and from school. Take children on field trips. Drive children of all ages to and from school. Take children on field trips.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Mail Handler

  • Nov 2016 - Jan 2017

  Unload and load mail trucks Sort and scan mail Assist clerks by distributing mail to designated cities within the plant and to the dock Unload and load mail trucks Sort and scan mail Assist clerks by distributing mail to designated cities within the plant and to the dock



Independent

• Norfolk, Virginia Area

• Independent Insurance Agent

  • 2013 - Dec 2016

  Customer Service Write insurance policies Marketing Customer Service Write insurance policies Marketing



J's Specialty Shop

• Hampton Roads!

• Owner

  • Jan 2012 - Dec 2016

  Men accessories to include self tie bow ties, adjustable bow ties, single ties & suspenders Men and Woman Fedora hats, caps, bucket hats etc. Specialize in Woman clothing and accessories from sizes small to 1x. I can be contacted by email janeejones813@gmail.com or phone 757-785-7221 Men accessories to include self tie bow ties, adjustable bow ties, single ties & suspenders Men and Woman Fedora hats, caps, bucket hats etc. Specialize in Woman clothing and accessories from sizes small to 1x. I can be contacted by email janeejones813@gmail.com or phone 757-785-7221



Kmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jun 2016 - Nov 2016

  -Assist members/shoppers with returns, exchanges, questions and concerns. -Operate register as purchases during overflow of members at cashier registers -Answer incoming calls from members/ shoppers and other locations -Assist cashiers with transactions -Restock returns and exchanges, mark damage items -Opening schedule - prepare store for members/shoppers setup registers for front end cashiers and other departments as needed -Closing schedule - prepare store, count and close registers, collect keys, final count for evening, prepare store for the next day Cash Office -Count previous day receipts, cash, checks -Log in register money bags into computer -Prepare bags for next day start of business -Balance cash office for previous and next day -Prepare daily reports and bank deposits for store manager Show less



Liberty Tax

• United States
• Accounting
• 700 & Above Employee

• Tax Preparer / Office Supervisor

  • Dec 2014 - Jun 2016

  -Provide Customer Service to return and potential clients -Prepare Tax Returns -Distribute refund checks to customers -Assistance with Obama care/Affordable Care Act -Provide tax help to customers by calling IRS to assist with tax issues -Monitor time and attendance for employees -Install and monitor computer updates -Monitor tax preparation fees and back office reports -Monitor calling campaigns -Provide Customer Service to return and potential clients -Prepare Tax Returns -Distribute refund checks to customers -Assistance with Obama care/Affordable Care Act -Provide tax help to customers by calling IRS to assist with tax issues -Monitor time and attendance for employees -Install and monitor computer updates -Monitor tax preparation fees and back office reports -Monitor calling campaigns



PostNet International Franchise Corporation

• United States
• Printing Services
• 500 - 600 Employee

• Customer Service Representative

  • May 2015 - May 2016

  Provide Customer assistance on printing, shipping and computer usage as needed. Operate POS Respond to emails and incoming calls Open or close as needed Provide Customer assistance on printing, shipping and computer usage as needed. Operate POS Respond to emails and incoming calls Open or close as needed



Kmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Oct 2015 - Jan 2016

  -Operate cash register -Assist customer customer with locating merchandise -Count cash drawer and beginning and end of shift -Process cash, credit card, ebt and gift cards transaction for customers -Operate cash register -Assist customer customer with locating merchandise -Count cash drawer and beginning and end of shift -Process cash, credit card, ebt and gift cards transaction for customers



Avis Budget Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Salvage CoordinatorTeam Leader/Customer Service Representative/Adjuster

  • Jul 1997 - Apr 2013

  -In my 17 Years at Avis Budget Group I held many titles. -Receive inbound customer calls, address claim requests and/ or complaints; review purpose & determine process to resolve claim •Communicate with other departments such as maintenance, outside vendors, to assess status and damage of vehicles •Communicate with Human Resource department as needed regarding to status of leave options for employees •Supervise, delegate, train, and mentor a team of 8-10 employees •Monitor and manage time and attendance; evaluate employee performance •Worked with teams on Six Sigma PEX projects -Reduce billing delays from 30 days to 20 days -Increase monthly revenue goals from $8 million to $10 million -Reduce down time for salvage vehicles from 30 days 15 days - Improve workflow and training process internal and external •Distribute mail to supervisor, staff members and coworkers •Process and submit billable claims to meet monthly goal of $1 million per brand Show less