Experience

Central Virginia Community College

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2023 - Present



Heritage United Methodist Church

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2022 - Dec 2022



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Associate II

  • Jun 2018 - Jan 2022



Higher Source

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Inbound Customer Service Representative

  • Nov 2017 - Jun 2018

  *Receives calls from potential Medi-Share members.*Answers questions regarding Medi-Share.*Assists potential members with the application process. *Receives calls from potential Medi-Share members.*Answers questions regarding Medi-Share.*Assists potential members with the application process.



University of Connecticut, Registrar's Office, Enrollment Services

• Administrative Services Specialist

  • Jul 2013 - Jun 2016

  * Assisted students with current registration issues.* Maintained security journal of all grade changes on transcripts and scans the security journal documents into Image Now.* Entered Study Abroad grades and researches any issues with grading.* Acted as liaison to the Honors Program and the Study Abroad Office in regards to posting honors credit and grades onto student records.* Entered grades on transcripts for the University of Connecticut American English Language Institute (UCAELI) students.* Inputed Early College Experience (ECE) program instructors and ensures accuracy in PeopleSoft.

• Administrative Services Specialist

  • Nov 2011 - Jul 2013

  * Assisted the Administrative Manager in the day-to-day functions of the Registrar's Office.* Assisted with the budgetary aspect of student payroll using online University payroll system.* Maintained appointment schedule Outlook/Ad Astra calendar by planning and scheduling meetings for the Registrar.* Inventories and ordered supplies using Kuali and CS-Office Max.* Processed student time cards and Payroll Authorizations.* Chair of the Wilbur Cross Advisory Committee Meetings.

• Office Assistant/Administrative Services Specialist

  • Aug 2009 - Nov 2011

  * Viewed and/or entered data on various computer systems-PeopleSoft, Winja, EMS and AdAstra and Optika; scheduled conference rooms in the building in AdAstra for various departments and offices.* Troubleshot and resolved conflicts with scheduling and registration data.* Hired, trained, scheduled and supervised student staff.* Chair of the Wilbur Cross Advisory Committee Meetings.

• Office Assistant

  • Sep 2007 - Aug 2009

  * Researched changes of grades, courses and general issues with student transcripts.* Identified scheduling and registration issues in the Student Administration System including follows up to resolution.* Ensured accuracy of class and grade rosters.* Worked with staff in the Registrar's Office to ensure coordination of data processing functions and resolve data processing issues.

• Office Assistant

  • Apr 1988 - Sep 2007

  * Reviewed and updated transcripts to ensure accuracy for requested officials.* Researched changes of grades, courses and general issues with student transcripts.* Read incoming mail and inputted request data into PeopleSoft.* Acted independently in making decisions regarding processing grade changes.* Supervised part-time staff; trained new staff in office policy and procedures.* Maintained date of completion deadlines and prepared grade conversion file for processing.* Retrieved records and information from achieves.



State of Connecticut, Dept. of Administrative Services, Personnel Div., Objective Job Evalution Unit

• Automated Data Systems Typist/Senior Clerk

  • Nov 1982 - Apr 1988

  * Formatted and typed a full-range of correspondence, reports and drafts.* Proofread for proper grammar, punctuation and spelling, composed routine correspondence including clearance and confirmation letters.* Updated recurrent technical and statistical job evaluation reports and assembled and coordinated chart reports for committee members.* Provided general information and referrals regarding unit procedures; maintenance and contacted vendors and repair personnel regarding word processing equipment.* Inventoried and ordered supplies; scheduled and prioritized workflow; maintained calendars of due dates and committee meetings.* Supervised temporary staff.