Experience

Sioux City Community School District

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Talented and Gifted Specialist

  • Aug 2020 - Present

• Media Specialist Teacher

  • Aug 2004 - Present

  I worked at WHS as a Language Arts Teacher specializing in Advanced Placement Literature and Composition. I was at WMS for two years as the Media Specialist. I am now at EMS as a Teacher Librarian.



MCI Corporation

• Telecommunications
• 1 - 100 Employee

• Quality Ambassador

  • Jul 1999 - Aug 2004

  Managed 6 representatives that monitored calls, reviewed escalations and disputed them with the national call center when appropriate, reviewed new quality procedures and presented them to the management and staff. Developed call procedures for the call center and national training board for MCI. Traveled overseas and trained new employees as well as helped to open new call centers. Managed 6 representatives that monitored calls, reviewed escalations and disputed them with the national call center when appropriate, reviewed new quality procedures and presented them to the management and staff. Developed call procedures for the call center and national training board for MCI. Traveled overseas and trained new employees as well as helped to open new call centers.



North High School

• United States

• Teacher

  • 2003 - 2004

  I taught 4 sections of Special Education Resource English 10, 11, and 12 as well as 1 section of SER Math 10. Monitored and developed IEPs as well as progress monitoring and goal correlation for over 45 students. I taught 4 sections of Special Education Resource English 10, 11, and 12 as well as 1 section of SER Math 10. Monitored and developed IEPs as well as progress monitoring and goal correlation for over 45 students.