Experience

Grassroots Suicide Prevention

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Assistant Charity Officer

  • Jul 2022 - Present

  Fixed term contract working alongside the CEO and management team to improve governance, policies and processes. Also some routine admin and some finance processing using QuickBooks. Fixed term contract working alongside the CEO and management team to improve governance, policies and processes. Also some routine admin and some finance processing using QuickBooks.


GREYFRIARS COURT LIMITED
• United Kingdom
• Hospitals and Health Care
• Company Secretary

  • Jul 2022 - Present


KINGSWAY COURT FREEHOLDERS LIMITED

• United Kingdom
• Real Estate

• Office Administrator

  • Apr 2021 - Jun 2022

  Alongside my project management role at Neighbourhood Watch, I am also maintaining my long-term interest in property by working as administrator for the freeholders of a large local apartment block. I am based in the building and available to deal with resident queries face-to-face, I also carry out a range of admin tasks to support the freehold company and the Board. Alongside my project management role at Neighbourhood Watch, I am also maintaining my long-term interest in property by working as administrator for the freeholders of a large local apartment block. I am based in the building and available to deal with resident queries face-to-face, I also carry out a range of admin tasks to support the freehold company and the Board.



Neighbourhood Watch

• United Kingdom
• Public Safety
• 1 - 100 Employee

• Volunteer Development Manager / Project Manager

  • Apr 2021 - Feb 2022

  My initial short-term role at Neighbourhood Watch was as Volunteer Development Manager, with responsibility for the development of a range of new materials to support our large network of volunteers. At the end of my fixed-term contract I moved into a project management role to manage the rollout of one of these new resources, a volunteer intranet, to our volunteer community. My initial short-term role at Neighbourhood Watch was as Volunteer Development Manager, with responsibility for the development of a range of new materials to support our large network of volunteers. At the end of my fixed-term contract I moved into a project management role to manage the rollout of one of these new resources, a volunteer intranet, to our volunteer community.



Umbrella Brighton & Hove

• Operational Manager

  • Feb 2019 - Feb 2021

  Umbrella Brighton & Hove works to place ex-homeless people into suitable accommodation in the private rented sector, offering support while they make the transition from homelessness to stable housing. The main focus of my role is to work with letting agents and private landlords to source suitable properties and to match them to Umbrella clients' needs. I also have overall responsibility for all operational aspects of our work from initial referral through to successful tenancy start.

• Property Search Support

  • Jun 2018 - Feb 2019

  Umbrella Brighton & Hove works to place ex-homeless people into suitable accommodation in the private rented sector, offering support while they make the transition from homelessness to stable housing. I'm responsible for liaising with letting agents and private landlords to source suitable properties and to match them to Umbrella clients' needs.



Victim Support

• United Kingdom
• Civic and Social Organizations
• 700 & Above Employee

• Business Support Project Manager / Administrator

  • Aug 2016 - Jul 2018

  Responsible for producing implementation plans to support funding bids; Complaints Administrator with additional project responsibility for planning and leading the rollout of a new complains system across the organisation. Responsible for producing implementation plans to support funding bids; Complaints Administrator with additional project responsibility for planning and leading the rollout of a new complains system across the organisation.



Sussex Community NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Interim PA to Deputy COO & Senior Management Team

  • May 2016 - Jul 2016

  Working on a job-share basis supporting Deputy COO and four other senior managers; responsible for diary management and support of senior management team meetings including minute-taking and provision of pre- and post-meeting paperwork Working on a job-share basis supporting Deputy COO and four other senior managers; responsible for diary management and support of senior management team meetings including minute-taking and provision of pre- and post-meeting paperwork



Government Actuary's Department

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Interim PA to Chief Operating Officer

  • Nov 2015 - Feb 2016

  In addition to typical PA responsibilities, supported COO in roll-out of project management methodology including introduction of Project in a Box software package; utilised project planning skills to produce high-level plans and ongoing reporting mechanisms for two-year pension re-valuation programme In addition to typical PA responsibilities, supported COO in roll-out of project management methodology including introduction of Project in a Box software package; utilised project planning skills to produce high-level plans and ongoing reporting mechanisms for two-year pension re-valuation programme

• Project Co-ordinator

  • Mar 2015 - Aug 2015

  Project managed a research project in partnership with an external client, co-ordinating focus groups and telephone interviews across the whole of England and Wales, liaising with the client, and advising on project delivery methodology.

• PA to Locality Director

  • May 2009 - Mar 2015

  PA support to Director responsible for the South of England; duties included travel bookings, diary management, drafting of correspondance etc.Arranged and supported locality management meetings and awaydays, including minute-taking and management of all pre- and post-meeting paperwork.Co-ordinated workshops across the South in preparation for Level 1 accreditation in the PQASSO quality management tool.Collated statistical and performance-related information from across the locality, producing reports and spreadsheets for internal and external use.Arranged and supported regional volunteer forums across the South, enabling volunteers' views to be heard by senior management.Took on additional short-term locum roles including Regional HR Administrator, Volunteer Manager, co-ordination of the data-gathering elements of an external research project, and management of a Criminal Injuries Compensation portfolio

• Area Administrator / Finance & HR Officer

  • Jul 2007 - May 2009

  Admin support to CEO (Sussex) and all admin tasks relating to staff in Sussex area.Admin support to Board of Trustees including support of meetings and correspondence as required.Moved to Finance/HR role following merger into national Victim Support charity in Feb 2008.Responsibilities included finance admin and reporting using Agresso; HR admin including large-scale recruitment and interviewing



CPPIH

• Non-profit Organizations
• 1 - 100 Employee

• Forum Support Worker

  • May 2007 - Sep 2007

  Supplied admin support to Patient & Public Involvement forum including organising of Forum meetings, minute-taking, and provision of paperwork. Organised a large public meeting during consultation process relating to proposed NHS changes Supplied admin support to Patient & Public Involvement forum including organising of Forum meetings, minute-taking, and provision of paperwork. Organised a large public meeting during consultation process relating to proposed NHS changes

• Branch Manager

  • Sep 2004 - Apr 2007

  From initial role as Deputy Branch Manager, moved quickly into Branch Manager role with sole responsibility for delivery of Victim Support services across a large part of East Sussex. Responsible for management of volunteer team including support and supervision. All office admin including processing and allocation of referrals, case management, local budget management, correspondence and reporting. From initial role as Deputy Branch Manager, moved quickly into Branch Manager role with sole responsibility for delivery of Victim Support services across a large part of East Sussex. Responsible for management of volunteer team including support and supervision. All office admin including processing and allocation of referrals, case management, local budget management, correspondence and reporting.



The Fuller CV Ltd

• Freelance CV Writer

  • Jul 2003 - Feb 2006

  Production of high-quality CVs for IT and management professionals from a telephone consultation. Production of high-quality CVs for IT and management professionals from a telephone consultation.



Royal and Sun Alliance

• Insurance
• 1 - 100 Employee

• IT Team / Project Manager

  • Jan 1994 - Apr 2003

  Employed over a 9 year period initially as an IT technician, moving into supervisory and management roles within both business and IT, managing teams of up to 35 people and delivering complex IT projects for internal and external customers. Carried out accurate gathering, monitoring, and reporting of complex financial and statistical information. Played a key role in "people-related" projects, including recruitment and interviewing, introduction and rollout of competency based development process, implementation of staff survey including collation and presentation of results.