Jane Smart

Customer Success Manager at Zix
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Languages
  • English Native or bilingual proficiency
  • Chinese -

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Success Manager
      • Jan 2019 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Client Relationship Manager
      • Nov 2016 - Jan 2019

      Serving 70% of the Fortune 100, RMG is the global leader in intelligent visual communications. Our location-based video networks help connect companies with their target audiences—from consumers to business decision-makers to employees. And our complete enterprise video network solutions empower organizations to better run their business by visualizing critical, real-time data. Serve as primary account manager for the existing application of the RMG system for clients and collaborate with Solution Sales Executives. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Account Executive
      • Apr 2015 - Nov 2016

      Smarter solutions for meetings, events, and travel Lanyon believes that when people come together amazing things happen, relationships are built and business gets done. This is why we have created the industry's leading cloud-based software for managing corporate meetings, events and travel programs. From a one-to-one sales meeting, employee training or a large flagship customer conference, Lanyon's unmatched software and the data it provides helps thousands of organizations and hotels around the world to better engage their customers, reduce costs and grow revenue. Corporations choose Lanyon because of our proven success in powering mission-critical meetings, events, and travel programs, as well as our ability to demonstrate a tangible return on their investment. Hotels choose Lanyon because of our proven ability to help them promote their brand to corporate buyers, reduce cost of sale, and drive revenue. Lanyon is proud to power over 80% of the Fortune 100 including: 10 of the top 10 Technology, Hospitality, and Pharma companies 9 of the top 10 Finance and Communications companies 8 of the top 10 Defense companies As well as over 10,000 small and medium business and more than 100,000 hotels worldwide. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Assistant Outlet Manager
      • Jul 2014 - Dec 2014

      Internship - Executed day to day operations, raising the bar with revenue growth, and leading a team to successfully accomplish a high level of customer satisfaction. Internship - Executed day to day operations, raising the bar with revenue growth, and leading a team to successfully accomplish a high level of customer satisfaction.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Trainer, Bartender, Service Coordinator, Orientation leader, Headwait, Banquet Server, Server
      • Aug 2002 - May 2009

      Great experience from learning customer service. Consulting with employees on how to up-sell, boost customer retention, and demonstrate how to go above and beyond. This establishment helped shape me into a leader and mentor for new hires. Great experience from learning customer service. Consulting with employees on how to up-sell, boost customer retention, and demonstrate how to go above and beyond. This establishment helped shape me into a leader and mentor for new hires.

Education

  • University of North Texas
    Bachelor of Science, Hospitality Administration/Management

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