Experience

University of California, Irvine Division of Continuing Education

• United States
• Higher Education
• 1 - 100 Employee

• Student Affairs Specialist

  • Oct 2017 - Present

  - Manage application process for international programs (ESL, certificate and university preparation) and the Paralegal programs - Manage class registration, fee assessments and payment processing for ESL programs - Coordinate the 2/4/10-Week ESL programs. Gather orientation information, send payment links and reminders, create student and agent invoices, assess late fees, provide schedule information - Create a SEVIS-generated form (I-20) for new international student applicants to apply for F-1 visas - Input student data into multiple databases while ensuring accuracy and task completion - Exhibit excellent interpersonal skills while providing a high level of customer service - Co-supervise a student worker and train them on application processing and corresponding with agents and students - Actively test reports and databases and provide recommendations and solutions for process improvements - Follow UC and federal policies and regulations (FERPA, PCI DSS) to protect student data - Provide guidance and information for all UCI DCE programs as a phone agent - Collaborate with the International Admissions Coordinators to maintain accuracy of student data - Analyze and adjust student fees for billing discrepancies, discounts and refunds - Collaborate with multiple teams to collect vital program information necessary for corresponding with students and agents in a timely manner - Assist the Records unit 50% from Fall 2020 and beyond after the departure of two full-time staff members. Manage/create/issue certificates for Applied Accounting, Contract Management, Personal Financial Planning, Supply Chain Management, Compressed Paralegal, Part-Time Paralegal, Human Resources Management, Business Administration and Organizational Leadership and Communication. - Collaborate with Program Coordinators for the aforementioned programs to ensure timely issuance of certified digital certificates Show less



Japan Exchange and Teaching Program(me) (JET)

• International Affairs
• 700 & Above Employee

• Assistant Language Teacher

  • Jul 2015 - Jul 2017

  - Assistance in foreign language classes taught in junior high schools - Assistance in foreign language training activities, etc. in elementary schools - Assistance in the preparation of materials for teaching a foreign language - Assistance in foreign language classes taught in junior high schools - Assistance in foreign language training activities, etc. in elementary schools - Assistance in the preparation of materials for teaching a foreign language



POLY Languages Institute

• Irvine, California

• Student Advisor

  • Oct 2014 - Jun 2015

  - Student services, general accounting, employee record-keeping, recruiting students - Assist students in obtaining I-20s and F-1 Visas - Advise and assist students in pursuit of higher education - Assisting students in transferring to a college or university - General office duties - Substitute classes - Providing quality education and satisfying services to students - Maintaining the highest standards in an effort to create an environment conducive to learning - Organizing services such as arranging housing accommodations, finding home-stays for students, airport pick-up, and acquiring health insurance Show less



Kohitsuji Gakuen

• Irvine, California

• Part-Time Assistant Teacher

  • Jul 2010 - Aug 2013

  - Child care and teaching Japanese culture - Providing children with the necessary skills for Kindergarten - Assisting teachers with classroom activities - Child care and teaching Japanese culture - Providing children with the necessary skills for Kindergarten - Assisting teachers with classroom activities



Orange Coast Gakuen

• Huntington Beach, California

• Part-Time Teacher

  • Jun 2012 - Dec 2012

  - Teaching Japanese-American children the basics of Japanese - Assistant teacher to the preschool class - Teaching Japanese-American children the basics of Japanese - Assistant teacher to the preschool class