Experience

AyataCommerce

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Delivery

  • Dec 2020 - Present

  Bracknell, England, United Kingdom AyataCommerce offers services that help merchants to engage with their customers where they are. In a world where consumers are always connected, it is vital to be able to engage on their device, preferred platforms and across channels. Our mission? Making life easier for you, our partners, and our colleagues by enabling technologies, processes, and relationships. Responsible for the Delivery of E-commerce and Order Management solutions across multiple retailers.

• Senior Project Manager & Business Analyst (Contract)

  • Apr 2018 - Dec 2020

  Bracknell Project Manager and Business Analyst for the implementation of Fluent Commerce for a luxury brand retailer. Led a small team for a financial services project to implement Apache NIFI for Data Transformation.



Deloitte Digital

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Project Manager

  • Aug 2017 - Nov 2017

  London, Watford Managed the development transition from DigitasLBI to Deloitte Digital for the Hybris implementation for TJX Europe. Managed the development team through requirements definition and development while part of DigitasLBI and then retained by Deloitte Digital for the final testing phases and implementation in August 2017. Then successfully handed over the development workstream for ongoing enhancements.



Sceneric

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Manager

  • Feb 2013 - Aug 2017

  Newbury DigitasLBi Commerce specialises in delivering ecommerce projects through a structured agile methodology for both B2B and B2C clients. DigitasLBi Commerce have won the “hybris Service Delivery Partner of the Year” award for the past three years. • Implementation of Hybris for a number of clients including global rollout. Also ran a project to upgrade hybris from v4.9 to v5.4 • Worked as part of a pre sales team to respond to RFI/RFP’s and to present proposals to prospective new clients… Show more DigitasLBi Commerce specialises in delivering ecommerce projects through a structured agile methodology for both B2B and B2C clients. DigitasLBi Commerce have won the “hybris Service Delivery Partner of the Year” award for the past three years. • Implementation of Hybris for a number of clients including global rollout. Also ran a project to upgrade hybris from v4.9 to v5.4 • Worked as part of a pre sales team to respond to RFI/RFP’s and to present proposals to prospective new clients for new hybris implementations, resulting in winning new business for DigitasLBi • Ongoing development and improvement of the Discovery (requirements definition) phase and the Agile methodology within DigitasLBi across multiple projects • Acted as a Business Analyst whilst also being the Project Manager for various projects using Jira to record requirements as User Stories. Show less



Direct Wines

• United Kingdom
• Beverage Manufacturing
• 100 - 200 Employee

• Head of Business Solutions

  • Mar 2012 - Jan 2013

  Reading, United Kingdom Direct Wines is the world’s largest mail order wine company operating in the UK and Internationally. Branded in the UK as Laithwaites Wine and the Sunday Times Wine Club. Turnover in excess of £350 million pa, operating in 7 countries. Selling wine through 12 brands with 14 websites and 8 shops (UK only). • Working with the Direct Wines UK management team on all IT initiatives. Producing business case justifications for all developments and then working with Global IT to ensure… Show more Direct Wines is the world’s largest mail order wine company operating in the UK and Internationally. Branded in the UK as Laithwaites Wine and the Sunday Times Wine Club. Turnover in excess of £350 million pa, operating in 7 countries. Selling wine through 12 brands with 14 websites and 8 shops (UK only). • Working with the Direct Wines UK management team on all IT initiatives. Producing business case justifications for all developments and then working with Global IT to ensure delivery of those projects. • Working with the Direct Wines UK business to prepare for a major systems upgrade moving the whole business onto the new global IT landscape (ATG/AX). • Developing project management expertise within the business across all business projects. • Working with the Direct Wines UK management team to review and improve key business processes

• Head of IT Solutions

  • Oct 2009 - Mar 2012

  • Managed a team of 10 Project Managers, Business Analysts and Testers to deliver all new IT solutions with an annual budget of £4M. • Led a small team of technical architects and external consultants to review the IT landscape for the UK business. Produced an IT strategy roadmap and delivery programme for that business. • Directly managed the £1.5M project to implement ATG 9.1 e-commerce software working with an outsource provider. Also included the implementation of IBM Websphere as… Show more • Managed a team of 10 Project Managers, Business Analysts and Testers to deliver all new IT solutions with an annual budget of £4M. • Led a small team of technical architects and external consultants to review the IT landscape for the UK business. Produced an IT strategy roadmap and delivery programme for that business. • Directly managed the £1.5M project to implement ATG 9.1 e-commerce software working with an outsource provider. Also included the implementation of IBM Websphere as the ESB integration software. The implementation was initially for one US website and was then rolled out to support 7 websites across the US and Australia. • Project management methodology – led a group of project managers to define the Direct Wines project management methodology. This was a flexible methodology based on Prince 2 but designed to be adaptable depending on the type of IT project. This used a SharePoint solution for the progress monitoring and storage of all project related documentation. Also implemented a SharePoint solution to manage ongoing enhancements to existing systems. • Put in place IT staff development process comprising of objective setting and review processes to ensure continuous development of the team.

• Global Project Manager

  • Apr 2007 - Oct 2009

  • Part of a small team to select and implement a software solution for the new markets. Selected Microsoft Dynamics AX and worked with an external UK based partner to implement the solution in 3 months. The website was implemented on a stand alone package Blue Park. The timescales were extremely challenging with a small team but the systems were implemented on time for the launch of the new Direct Wines Swiss business. • Managed ongoing enhancements to the Dynamics AX system whilst also… Show more • Part of a small team to select and implement a software solution for the new markets. Selected Microsoft Dynamics AX and worked with an external UK based partner to implement the solution in 3 months. The website was implemented on a stand alone package Blue Park. The timescales were extremely challenging with a small team but the systems were implemented on time for the launch of the new Direct Wines Swiss business. • Managed ongoing enhancements to the Dynamics AX system whilst also rolling out to the new German and Australian markets. • Managed the transition process to an external offshore outsource provider to support and enhance the Dynamics AX application. • Led the project to implement AX into the Direct Wines US business which had a turnover of $80M. This also required integration with their existing web platform built internally on .net. • Managed schedule of releases to AX and the international websites, working with the business to agree priorities and delivery schedule.

• Development Manager

  • Aug 2004 - Apr 2007

  Reading, United Kingdom • Managed the internal development team of 10 analysts and developers to deliver small and large projects. These were mostly projects to enhance the existing applications. • Took on responsibility for the Application Support team during this time. This included mentoring the application support manager to deliver excellent service to the business for all application issues. Put in place key measures and SLA’s for service delivery. • Managed directly the delivery of a new Web solution… Show more • Managed the internal development team of 10 analysts and developers to deliver small and large projects. These were mostly projects to enhance the existing applications. • Took on responsibility for the Application Support team during this time. This included mentoring the application support manager to deliver excellent service to the business for all application issues. Put in place key measures and SLA’s for service delivery. • Managed directly the delivery of a new Web solution using .net technology for the 4 customer facing websites. This solution was based on Microsoft e-commerce technology.



Averys Wine Cellars

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Project Manager

  • Aug 2003 - Aug 2004

  Bristol, United Kingdom • Seconded to work for the Averys subsidiary to manage the implementation of the Maginus ERP software with Dream financials. Averys had sales of £5M and the project replaced all their existing IT systems. Led a small team to deliver the whole solution to the business. • Managed all aspects of the project including business process changes, change management and business readiness and support.



Direct Wines

• United Kingdom
• Beverage Manufacturing
• 100 - 200 Employee

• Project Manager

  • Jun 1998 - Aug 2003

  Reading, United Kingdom • Led a review project to select an enterprise system for the merchandising, forecasting and warehouse control functions within the company working with external retail specialists. SAP R/3 was the selected system to be implemented. • Project manager for a £5M SAP Implementation project. The new SAP system replaced a number of legacy systems and involved implementing the SD, LE, MM, WM, IN, PL and FI modules. The final implementation was very smooth and the warehouse was back up to… Show more • Led a review project to select an enterprise system for the merchandising, forecasting and warehouse control functions within the company working with external retail specialists. SAP R/3 was the selected system to be implemented. • Project manager for a £5M SAP Implementation project. The new SAP system replaced a number of legacy systems and involved implementing the SD, LE, MM, WM, IN, PL and FI modules. The final implementation was very smooth and the warehouse was back up to despatching 50,000 cases per week within a month. The project also consisted of a large change management stream to ensure the business was prepared for the new software. • Project managed the implementation of the new Call Centre system which was designed and developed by an internal development team using GTX technology. This project comprised of several stages, an initial proof of concept project for implementation for a small wine club, then the corporate business and finally the remaining larger wine clubs. The final solution was implemented for the 80 seat call centre and processing over 0.5M sales orders per annum. Show less