Jane Mense

Salesforce Administrator; Sales And Marketing Specialist; CRM analyst at Astreca
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Location
St Louis, Missouri, United States, US

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Credentials

  • SalesOS Certification
    ZoomInfo
    Apr, 2023
    - Sep, 2024
  • Jira Fundamentals Badge
    Atlassian
    Jun, 2022
    - Sep, 2024
  • Professional Scrum Master
    Scrum.org
    Jun, 2022
    - Sep, 2024
  • Slack Basics
    Slack
    Feb, 2022
    - Sep, 2024
  • Slack Connect
    Slack
    Feb, 2022
    - Sep, 2024
  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Jan, 2022
    - Sep, 2024
  • App Customization Specialist SuperBadge
    Trailhead by Salesforce
    Dec, 2021
    - Sep, 2024
  • Process Automation Specialist SuperBadge
    Trailhead by Salesforce
    Dec, 2021
    - Sep, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2021
    - Sep, 2024
  • Business Administration Specialist SuperBadge
    Trailhead by Salesforce
    Nov, 2021
    - Sep, 2024
  • Security Specialist SuperBadge
    Trailhead by Salesforce
    Nov, 2021
    - Sep, 2024
  • Social Media Marketing
    HubSpot Academy
    Jul, 2022
    - Sep, 2024
  • HubSpot Sales Software
    HubSpot Academy
    Jun, 2022
    - Sep, 2024
  • Lightning Experience Reports & Dashboards Specialist SuperBadge
    Trailhead by Salesforce

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Administrator; Sales And Marketing Specialist; CRM analyst
      • Jul 2022 - Present

      Team contributor with the primary system administrator for the Salesforce.com environment with 30+ users. Investigate and diagnose assigned problems for workarounds and/or root causes Executing to the day-to-day configuration, support, maintenance, and improvement of our CRM. liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing one. Handle all basic administrative functions including user maintenance, modification, of page layouts, generation o Investigate f reports and dashboards, creation of new fields and other routine tasks. Work with custom objects / Apex development Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows and other routine tasks. Manage data feeds and other integrations. Document the customizations made in Salesforce. Contribute towards building a Salesforce CoE. Help guide businesses to improve business processes and efficiency in Salesforce and Hubspot Elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Show less

Education

  • Saint Louis University
    Bachelor of Science, Nursing Science
    1995 - 1997
  • LaunchCode
    Salesforce
    2021 - 2022
  • Trailhead by Salesforce
    Administration and Development
    2021 -
  • Job Hackers
    Agile MBA, Agile Methodology
    2022 - 2022

Community

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