Experience

VatPay

• United States
• Software Development
• 1 - 100 Employee

• Sr. Account Manager

  • Jan 2019 - Present

  Assisting in the planning and executing of highly successful global PR campaigns. Drafting, editing, and issuing press materials. Dealing with inquiries from press, clients, new business and external organizations. Researching and creating narratives for pitching to reporters both within the US, Europe, and internationally. Conducting one-on-one client engagement regularly. Developing and maintaining relationships with influential media to secure and grow coverage. Conducting meetings with clients and new business. Supporting and training junior team members Show less



EzzyBooks

• United States
• Software Development
• 1 - 100 Employee

• Head of Customer Success

  • Oct 2012 - Present

  Communicating with clients and gathering information about a project’s scope, budgets and timelines Meeting with other executives to discuss clients’ project goals, progress and outcomes Developing budgets and timelines for clients and the company they work for Coordinating teams to meet project milestones Assembling new teams to meet clients’ or businesses’ goals Reporting and recording all sales activities in a web-based CRM system Qualifying inbound leads and prospects via phone and email Organizing regular client meetings to ensure excellent customer service Prospecting new sales by cold calling businesses Holding virtual demonstrations with an end goal of earning a prospect’s business Preparing and presenting proposals and bids Negotiating terms and conditions with clients Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results Uncovering and understanding a company’s needs Attending trade shows and hosting customer events Show less



Cotek Systems Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Account Executive

  • Apr 2012 - Present



TechField LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager Business Development

  • Mar 2011 - Nov 2012