Jane lei
Unit Secretary at South Cove Community Health Center- Claim this Profile
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Bio
Experience
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South Cove Community Health Center
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1 - 100 Employee
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Unit Secretary
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Sep 2015 - Present
Handle administrative duties within dental and optometry and behavioral health department; performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. Also maintains a line of communication between the patient and clinical staff. Handle administrative duties within dental and optometry and behavioral health department; performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. Also maintains a line of communication between the patient and clinical staff.
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CVS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Customer Service
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Apr 2012 - Present
To ensure customer satisfaction by handling each customer with the eye’s, hi’s and helps. To ensure each customer has a positive shopping experience and to remember that the customer is the top priority. Build the good relationship with customers Handle the payments for hundreds of customers daily Maintain and restock inventory for cosmetic department To ensure customer satisfaction by handling each customer with the eye’s, hi’s and helps. To ensure each customer has a positive shopping experience and to remember that the customer is the top priority. Build the good relationship with customers Handle the payments for hundreds of customers daily Maintain and restock inventory for cosmetic department
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Apr 2009 - Apr 2012
Led the shift members to provide excellent customer services; ensured standards of hygiene are maintained and that the restaurant complies with health and safety regulations; educated new hired employees on point-of-sales procedures; Prepared reports (cash flow, pay roll, daily sales) and other performance analysis paper; Handled the payments and transactions. Generated restaurants policies, procedures, ethics, etc. Boosted restaurant’s profit margin by 9% in three months. Developed inventory control and training programs, and created start-up procedures. Earned the award of “employee of the month” Show less
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Education
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University of Massachusetts Boston
Bachelor's degree, Accounting -
Bunker Hill Community College
Associate's degree, Business/Commerce, General