• Jun 2023 - Present

• Jun 2023 - Present

Office Manager/Sales and Marketing Executive (UAE & PHILIPPINES) at THE SOLUTION

• Aug 2017 - Jun 2023

Receptionist/Administrator

• Dec 2016 - Jul 2017

Receptionist/Costumer Service Representative

• May 2014 - Jun 2016

Receptionist cum Medical Coordinator

• Apr 2012 - Apr 2014

Receptionist​ • Receiving incoming and outgoing calls of customers and attending customer’s queries. • Introducing new services offered clients • Preparing Correspondence by email and fax • Responding for clients enquiries through email or phone • Communicating with clients (existing and potential clients) in professional way. • Monitoring for daily and monthly sales • Preparing for daily & monthly sales reports • Provide word processing and secretarial support • Conducting Trainings for new staff • Handling for reservation / bookings of clients • Monitoring for Kitchen and Office Supplies • Handling for filling all the documents 1.Schedule staff cover 2. Provide training, support and supervision to front desk staff ensuring efficient practice and customer satisfaction 3. Identify areas for improvements and communicate the same to line manager 4. Handle telephone enquiries 5. Schedule and confirm appointments 6. Ensure all registrations, appointments and billing procedures performed by front desk staff follow the organization’s established protocols 7. Registration a. Register clients according to protocols b. Arrange routing documentation of services to be provided per patient/client c. Explain procedures to patients and clients d. Obtain medical consent and general consents for management of information from clients f. Respect and maintain dignity and privacy of clients and assure confidentiality at all times g. Handle and manage the continuous flow of information to coordinators 8. Billing a. Ensure charging, billing and cash collection procedures are followed according to protocols Show less

Registered Nurse

• Jun 2011 - Feb 2012

Medical – Surgical (MS Nurse) • Consults and coordinates with health care tea members to assess, plan, implement and evaluate patients care plan. • Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications. • Educates Patient on surgical procedure • Records patients’ medical information and Vital signs • Monitors and adjusts specialized equipment used on patients and interprets and records electronic displays • Provide bedside care for a wide variety of medical patients, including pre- and post- surgery patients • Changes dressings, insert catheters, starts IV’s • Prepare equipment and aid physicians during examination and treatment of patient. • Participates in discharge planning Show less