Experience

SENSIENT FLAVORS LIMITED

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service Executive

  • Nov 2022 - Present

  Processing orders dealing with customers on a day to day basis calls emails changing orders when needed

• Production Planner

  • Mar 2020 - Present



Cambria Automobiles plc

• Customer Service Representative

  • Aug 2014 - Mar 2016

  listening to customer inbound calls via BDM putting key information onto an Excel sheet. Using the BDM to check numbers are called back and adding this information to the Excel. Logging emails taking key information from the emails and also adding this to excel checking all emails had been responded to by email or calls. using enquiry builder to check guests are properly followed up and added to the system correctly and if not highlighting the guests that are not followed up correctly and inform the correct managers so these can be followed up. all this is done to increase sales and boost customer service all round. I also make outbound calls to guests from the excel spread sheet I create asking the guest how the customer service was at where they made there enquiry within group. Show less



Tragus Group

• Waitress/ customer service

  • Mar 2014 - Aug 2014

  serving customers, taking orders, entering orders on to the till, cash handing clearing tables and cleaning. serving customers, taking orders, entering orders on to the till, cash handing clearing tables and cleaning.



richardson catering

• team member

  • Aug 2006 - Mar 2014

  cooking, cleaning , serving customers, cash handling, loading the dish washer, locking and unlocking of the business when required, cashing up at the end of a shift when required. cooking, cleaning , serving customers, cash handling, loading the dish washer, locking and unlocking of the business when required, cashing up at the end of a shift when required.



Acs care services

• Carer

  • Apr 2003 - Sep 2005

  looking after the elderly in there homes doing day to day tasks looking after the elderly in there homes doing day to day tasks