Experience

EBRD

• United Kingdom
• Banking
• 700 & Above Employee

• Personal Assistant

  • 2018 - Present



Herbert Smith Freehills

• United Kingdom
• Law Practice
• 700 & Above Employee

• Legal PA

  • Oct 2016 - Present

  Legal PA Legal PA



Nabarro LLP (Now CMS)

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Legal Secretary

  • Jan 2014 - Jul 2016

  • Diary management - arranging internal/external meetings and conference calls for team associates • Handling telephone enquiries in a professional and polite manner, taking accurate messages and following up on agreed action •Updating the contact manager database on behalf of associates •Co-ordinating event lists and communicating information to relevant people/departments •Dealing with team billing (producing monthly reports, billing guides, amending narratives, credit notes, balance transfers, dealing with billing queries and third party disbursements) •Processing payment flow requests and form filling •Administration of Dealroom sites (content management, permissions, reporting) •Audio and copy typing of correspondence and legal documentation to a high standard of accuracy, within deadlines •Checking associates’ email and dealing with correspondence, where necessary, in their absence •Preparing and binding engrossment documentation or delegating to a team assistant •Dealing with post-completion tasks •Arranging the production of client bibles •Arranging and assisting with the preparation of trial bundles •Completion of legal forms using laserforms •Assisting with general department queries/information gathering



NHS

• Hospitals and Health Care
• 700 & Above Employee

• PA to Head of Neurological Services

  • Feb 2010 - Jan 2014

  Provide effective and efficient administrative support to Head of Neurological Services.Meet and greet visitors/ patients/ associates. Handle and re-direct customer queries Dealing with accurate processing of all incoming correspondence and ensuring prompt acknowledgement, replying and actioning. Handling telephone calls, fax and email messages.Assist with managing diary commitments by liaising with others, internally and externally.Arranging meetings, booking conference rooms, transcribing minutes/notes when needed.Carry out photocopying, faxing, filing, petty cash. HR workload - managing personnel files/ liaising with HR regarding staff's Maternity leave/ Sick Leave/ Long - term sickness and annual leave.Voluntary covering busy reception out - patient desks.

• Specialist Children Services Assistant

  • Jan 2009 - Feb 2010

  Maintenance of Children's Health files by entering Childs immunisations, changes to surnames, changes of telephone numbers and addresses.Controlled flow of incoming and outgoing correspondence. Organise various clinic appointments for Consultant Paediatrician and Associate Specialist Paediatrician for Children within the Brentwood area and special needs children clinics for The Endeavour School. Book appointments.Register new GP referrals.Register new patients onto correct waiting lists, and case load papersContacting parents by phone to ensure they can attend appointments.Send out appointment, information, and cancellation letters.



Czech Airlines

• Czechia
• Airlines and Aviation
• 700 & Above Employee

• Sales and Customer Assistant

  • Jan 2007 - Jan 2009

  Responsible for exhibiting a positive attitude and sales approach towards customers, reliability and safety of operations. Involvement with display presentation to maximise sales, EPOS/Till trained. Responsible for exhibiting a positive attitude and sales approach towards customers, reliability and safety of operations. Involvement with display presentation to maximise sales, EPOS/Till trained.



Essex County Council

• Government Administration
• 700 & Above Employee

• Admin Support

  • Sep 2008 - Dec 2008

  General office duties which included answering telephone calls from drivers and clients, filing and registering appointments onto bespoke database. General office duties which included answering telephone calls from drivers and clients, filing and registering appointments onto bespoke database.



Eastern Fabrications

• Office Assistant

  • Sep 2005 - Sep 2006

  (Work experience 2006) General office administration tasks: Answering telephone, maintaining documentation, producing invoices, filing, updating databases. Also involved direct with Sales Director for customer service and making project management arrangements. (Work experience 2006) General office administration tasks: Answering telephone, maintaining documentation, producing invoices, filing, updating databases. Also involved direct with Sales Director for customer service and making project management arrangements.



John Myland Ltd

• London

• Office Assistant

  • Jan 2005 - Sep 2006

  General Office tasks: Answering telephone, taking messages, producing invoices, filing, data input and database management. General Office tasks: Answering telephone, taking messages, producing invoices, filing, data input and database management.