Janani S.

Senior Process Specialist at LogixHealth
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Contact Information
us****@****om
(386) 825-5501
Location
India, IN

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Credentials

  • Certified in Articulate 360
    Udemy
  • Instructional designer
    Udemy

Experience

  • LogixHealth
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Process Specialist
      • Aug 2022 - Present

      As a senior specialist in the US insurance and healthcare domain requires communicating with US insurance organization and working on emergency claim denials. Responsibility include: Analysing and identify the denial according to that resolving the claims by client followup guidelines, complete monthly assigned claims. Working in this industry has helped me understand corporate and trainer roles and requirements well and I intend to use them as an advantage while working as an instructional designer. Show less

  • NTT DATA Services
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Customer Care Representative
      • Apr 2019 - Present

      Experienced AR currently training new hires regarding denial management and usage of software. Contacting US insurance agencies with regards to account receivables and collections. Being aware US HIPPA guidelines and execute tasks accordingly. Provide documentation to the backend team to ensure the successful processing of unprocessed claims. Complete mandatory training hours in Behavioural and Developmental trainings as required for my Grade level. This included getting trained in Excel and PowerPoint applications. Show less

  • Sutherland Global Service Limited
    • India
    • Consumer Services
    • 700 & Above Employee
    • Technical Support Engineer
      • Apr 2018 - Apr 2019

      providing technical including setup and configuration on Amazon Alexa devices , supported over voice and non voice platforms handling multiple customers and achieved NPR providing technical including setup and configuration on Amazon Alexa devices , supported over voice and non voice platforms handling multiple customers and achieved NPR

Education

  • Sri Krishna Engineering College, anna University
    B.E, Computer Software Engineering
    2013 - 2017

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