Experience

Speech Tactics

• United States
• Medical Practices
• 1 - 100 Employee

• Office Manager

  • Dis 2016 - - Kasalukuyan



Frontier Healthcare

• Client Service Supervisor

  • Dis 2014 - Dis 2015

  • Oversees the day-to-day activities of subordinates including, but not limited to, monitoring daily production, scheduling, time and attendance, appropriate coverage, and equipment functioning and availabilities, etc• Audit employee productivity to provide data, feedback and direction to improve best practices• Hires, trains and conducts performance evaluations, and supervises the workflow for the designated staff. Provides leadership, coaching, recognition, staff development, and disciplinary actions. Establishes priorities, workloads, controls and work procedures, as well as determining resources needed• Trains, develops, motivates, and assists subordinates in reaching new levels of skills, knowledge and attitude• Scrub claims in assigned software before submitting claims to clearing house• Create and submit charge posting batches into Zirmed or assigned clearing house• Pull daily credit card charges from Zirmed and create batch• Pull Medicare EOBs and remittances from Zirmed and create batch• Pull Medicare EOBs from Free Claims and upload into Easy Print to create batch• Obtains and maintains expert reimbursement knowledge of all payers in each center• Approves adjustments and manages credit balances• Review, approve and submit refund spreadsheets to designated ASC bookkeeper.• Prepares month-end reports• Physician Patient Balance reports• Revenue Balance spreadsheet• Tally Sheets• Unbilled/Billed Case Report• Insurance and Patient Balance Aging Reports• Patient Balance Report for Revenue Master• Prepares and attends monthly meetings• Interacts with other Client Service Managers and management personnel to identify and solve any issues• Regularly communicates with upper management regarding any challenges and requests assistance when necessary• On a quarterly basis reach out and follow up with physician practices and office staff on any issues or concerns



AdvantEdge Healthcare Solutions

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Client Support Supervisor

  • Dis 2003 - Hul 2014

  Client Support Supervisor• Oversaw day to day activities for eight accounts to ensure coding, posting, rejections and credentialing were completed efficiently and effectively• Reviewed, prepared and submitted end of month reports to physicians and accountants to demonstrate statistics from the previous month • Reviewed daily reports to ensure accuracy in the employees work• Handled all staffing responsibilities• Completed daily, weekly and monthly conference calls and meetings• Assisted Branch Management in Annual Audit• Maintained previous job duties for two high maintenance accounts• Assisted Supervisor by running weekly and monthly reports• Worked closely with physicians and/or their assistants for any projects



All About Women

• Front Desk Receptionsit/Medical Records

  • Nob 2002 - Dis 2003

  • Responsible for checking patients in and out• Handled scheduling for 6 physicians• Ensured all filing was done correctly and made sure files for the next day were extracted and ready• Filed patient medical records, laboratory documentation, and/or miscellaneous items provided by the nurse or physician• Fulfilled hospital requests for medical records