Experience

Anisa International, Inc.

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Manager, Account Management & Sales

  • Mar 2022 - Present

• Senior Account Manager

  • Jan 2021 - Mar 2022

  • Oversee customers within 3 territories (Southwest, Northwest, and East Coast) totaling up to around $8M in annual gross sales.• Lead and manage all aspects of product development from concept to commercialization across approximately 30 projects at a time.• Manage all communication with customers, overseas factory and third-party suppliers to ensure proper project development.• Create timelines and ensure deadlines across multiple time zones are met and product launches occur in a timely manner.• Analyze product costing and margins, and develop solutions based on requirements and budget constraints.• Create customer facing presentations to showcase new development suggestions or educate on development limitations. • Manage team’s priority reporting sent to the CEO and factory weekly.• Research, evaluate and develop new strategies and processes to improve Project Management efficiency, and lead key process changes within the Account Management team.• Maintain key client relationships with buyers, Product Development teams and Brand Managers. Show less

• Account Manager

  • Nov 2017 - Jan 2021



Brautigan Brothers Management

• Account Manager

  • Jul 2015 - Nov 2017

  Decision maker and general operator for the one of the portfolio companies - Cuttingboards.net. Responsible for that company’s financials including the P&L, AR, AP, and Budget. Designed, set up, and managed trade shows and festivals to increase company revenue. Became proficient in BigCommerce and Quickbooks Online. Grew the company’s sales by approximately 15% in the past year. Created approximately 100 new product designs/variations. Responsible for the company’s marketing including social media, newsletters, and trade shows. Provided customer service and account management for multiple companies within the portfolio. Responsible for turning leads into customers, getting customer accounts set up, filling out vendor paperwork, etc. Managed third party marketplaces such as Etsy, OpenSky, and Groupon. Show less



Georgia Dome

• Hospitality
• 1 - 100 Employee

• Executive Services Specialist

  • Jul 2012 - Mar 2017

  Responsible for providing excellent customer service to guests seated in the Executive Level of the Georgia Dome during events such as NFL games, the NCAA Final Four, Chick-Fil-A Bowl, SEC Championship, etc. Monitor ticketing, maintenance/upkeep, foodservice, and guests in the Coca-Cola Super Suite. Promptly handle any situations that arise, and complete action logs for each event. Assisted the office staff in processing contracts and setting up for upcoming events in 2013. Responsible for providing excellent customer service to guests seated in the Executive Level of the Georgia Dome during events such as NFL games, the NCAA Final Four, Chick-Fil-A Bowl, SEC Championship, etc. Monitor ticketing, maintenance/upkeep, foodservice, and guests in the Coca-Cola Super Suite. Promptly handle any situations that arise, and complete action logs for each event. Assisted the office staff in processing contracts and setting up for upcoming events in 2013.



Muller: Load Containment Solutions

• douglasville, georgia

• Regional Sales Manager

  • Nov 2013 - Jul 2015

  Manage a territory of 6 states and over 100 customers. Responsible for maintaining current business as well as acquiring new business. Turn in and analyze semi-annual reports using Excel pivot tables. In charge of scheduling approximately 15 meetings for myself per week, and managing my own travel accommodations and expenses. Grew my territory with 30 new customers in my first year. Built substantial relationships with customers by being transparent with my product and industry knowledge, making regular site visits, performing audits, and answering requests in a timely manner. Show less



Snap, LLC

• Greater Atlanta Area

• Store Manager

  • Jul 2012 - May 2013

  Handled the everyday tasks of running and managing a store, including payroll, schedules, product shipments, bank deposits, end of day reports, cleaning, etc. Hired and managed a group of five part-time employees. Planned events each month with local families, schools, and businesses to reach out to the community. Ordered new merchandise, set up store displays, organized the layout of the store. Aided in the marketing and communications of the store. Provided high quality customer service to build relationship and gain loyal customers. Show less



PENN MULTIMEDIA

• Marketing Intern

  • Mar 2011 - Aug 2011

  Assisted the Marketing Director in different administrative tasks. Wrote guest blogs to promote our clients, 15 of which were published on sites with a page rank of 3 or higher. Responsible for setting up addresses and phone numbers for each of our clients across the U.S. Assisted the Marketing Director in different administrative tasks. Wrote guest blogs to promote our clients, 15 of which were published on sites with a page rank of 3 or higher. Responsible for setting up addresses and phone numbers for each of our clients across the U.S.