Janae Miller

Quality Assurance Administrator 2 at Community Solutions for Children, Families, and Individuals
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Contact Information
us****@****om
(386) 825-5501
Location
Marina, California, United States, US

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Experience

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Quality Assurance Administrator 2
      • Dec 2018 - Present

      Gilroy, California In reference to the Programs listed; Dual Diagnosis, Traditional Adult, Intensive Case Management, Jail Diversion, FSP & IFSP and Crisis Residential Programs, I assist with monthly chart audits, provide quality, one on one support to direct staff regarding MEDI-CAL documentation requirements, complete monthly mileage and service verification checks for all direct care staff within the agency, co facilitate & support monthly audit training for new staff, and All other things QA related.… Show more In reference to the Programs listed; Dual Diagnosis, Traditional Adult, Intensive Case Management, Jail Diversion, FSP & IFSP and Crisis Residential Programs, I assist with monthly chart audits, provide quality, one on one support to direct staff regarding MEDI-CAL documentation requirements, complete monthly mileage and service verification checks for all direct care staff within the agency, co facilitate & support monthly audit training for new staff, and All other things QA related. :) Feel free to ask! I utilize Excel Pivots, Tables and Charts to demonstrate data I've collected. Throughout this position, I have gained Project Management Skills. Added Skills: Excel, Microsoft Word, & Databases such as Avatar and Power BI. Show less

    • United States
    • 1 - 100 Employee
    • SSVF Case manager
      • Jun 2017 - Sep 2017

      Monterey, California I am primarily responsible for assisting veterans with obtaining, and maintaining stable housing. With a "Housing first" mentality, I am able to help keep veterans from being homeless- and off of the streets, partnering with the Social Services for Veteran Families Grant. (SSVF) Our veterans go through an intense enrollment process in which they have to meet 3/3 of the eligible criteria to qualify for the grant. Those are, but not limited to proof of Veteran status, VA card or DD2-14, Proof of… Show more I am primarily responsible for assisting veterans with obtaining, and maintaining stable housing. With a "Housing first" mentality, I am able to help keep veterans from being homeless- and off of the streets, partnering with the Social Services for Veteran Families Grant. (SSVF) Our veterans go through an intense enrollment process in which they have to meet 3/3 of the eligible criteria to qualify for the grant. Those are, but not limited to proof of Veteran status, VA card or DD2-14, Proof of imminent risk of losing housing, and lastly, our veterans must meet at least 50% (or below) of the annual median income for the area, which is also dependent upon family size. Helping to serve those who have served us. Show less

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Adult Case Manager
      • Jan 2017 - May 2017

      Complete thorough assessments of each recipient for whom services are provided, as well as make home visits to complete each assessment. Also, obtain collateral information from service providers to both previous and current, including but not limited to, outpatient and medical records. Responsible for completing service/treatment plans and reviews. Assist eligible recipients with the implementation of the service plan to meet identified needs. Additionally, link the recipient with specified… Show more Complete thorough assessments of each recipient for whom services are provided, as well as make home visits to complete each assessment. Also, obtain collateral information from service providers to both previous and current, including but not limited to, outpatient and medical records. Responsible for completing service/treatment plans and reviews. Assist eligible recipients with the implementation of the service plan to meet identified needs. Additionally, link the recipient with specified services and resources identified in the service plan. Coordinate service delivery for recipients. Monitor service delivery to recipients. Furthermore, facilitate recipient's access to needed services as well as provide continued assessment of recipient's needs and resources to update service assessment and service plan as needed. Lastly, provide client related documentation in accordance with Center policies and procedures, component specific guidelines, Medicaid and contract provisions as applicable. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Mental Health Technician
      • Aug 2016 - Dec 2016

      Panama City, Florida Mental Health Technician at Emerald Coast Behavioral Hospital (ECBH) working primarily in the Nursing Department to help seek the necessary treatment, in accordance with treatment plans, for various patients in an acute behaviroal setting. Responsible for facilitating therapeutic MHT groups, as well as implementing effective crisis intervention as needed. 4 units include; Child unit (ages 4-17,) Active Military Personnel, Adult unit, as well as patients with an intensive psychiatric need… Show more Mental Health Technician at Emerald Coast Behavioral Hospital (ECBH) working primarily in the Nursing Department to help seek the necessary treatment, in accordance with treatment plans, for various patients in an acute behaviroal setting. Responsible for facilitating therapeutic MHT groups, as well as implementing effective crisis intervention as needed. 4 units include; Child unit (ages 4-17,) Active Military Personnel, Adult unit, as well as patients with an intensive psychiatric need. (Phlebotomy training will soon follow). Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Mental Health Worker
      • Apr 2014 - Jul 2016

      Gilroy, CA Level 14 Residential Facility with a Hospital Diversion Program of intensive therapy. • Monitors and directly supervises all clients on assigned shift. (i.e. includes individual and group counseling in accordance with the treatment plans) • Assists with day-to-day operations of Hospital Diversion program and care of clients (focus/educational groups, mental health groups etc.).

    • Direct Care Worker
      • May 2013 - May 2014

      Marina, CA • Properly manage and attend to various household chores • Prepare meals for all clients in the home • Interact with clients at all times (e.g., playing board games, cards, and solving puzzles)

    • ABA Tutor (Applied Behavioral Analysis)
      • Mar 2013 - Feb 2014

      Monterey, CA • Responsible for managing various behaviors in children with autism • Understand and apply ABA therapy (Applied Behavior Analysis) • Responsible for collecting accurate, reliable data each time I’m with a client

Education

  • California State University, Monterey Bay
    Bachelor’s Degree, Psychology
    2009 - 2013

Community

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