Experience

Van Daele Homes

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant to VP of Operations

  • Nov 2020 - Present



Toyota North America

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sr. Retail and Lease Administrator

  • Nov 2012 - Present

  •Support field sales and profit objectives with the development of standard and special lease programs and incentives. •Support Programs Group with development and / or enhancements of special projects/ analyses, program tools for field use and other program-related tools including websites and training updates. •Review / update existing programs and tools for the field on the databases and websites. •Prepare and present various retail / lease analyses, reports, special programs, to support the department, field, management and sales / profit objectives. •Create and update documents; ensure data accuracy. •Maintain and update budget and financial records. •Provide quality customer service. Show less



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Appointment Services

  • Jul 2019 - Nov 2020



Shearer Perfection

• Riverside Ca

• Business Owner

  • Jul 2017 - Nov 2020

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KFD INC

• Riverside, California

• Owner

  • Jul 2018 - Jul 2019



Toyota North America

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Credit Analyst

  • 2008 - 2012

  •Leading LA South’s Business Solutions Division (4 associates, launched March of 2012), a team dedicated to creating best practices within the DSSO for an optimal dealer and customer experience. •Managing LA South’s Lexus Servicing Unit (6 associates, launched March of 2012), a team of LA South associates that delivers Lexus-style service levels to our dealers and customers. •Oversee my team’s daily activities, which include credit investigation, contract analysis, broker investigations, and decision rehash on all retail and lease offerings. •Maintain callback time that exceeds company objectives (fielding 30 phone calls per day). •Build and cultivate strong relationships with dealers and dealer personnel. •Maintain and monitor C/D-quality spread per dealer as well as market share. •Provide constructive feedback to credit supervisor on both credit investigator and contract analysts. •Brand Energizer 2010-2012. •Associate Involvement Committee (AIC) 2004 – 2006. Show less