Jana Serge

Software Implementation Team Leader at Point74
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Contact Information
us****@****om
(386) 825-5501
Location
Valmiera, Latvia, LV
Languages
  • English Professional working proficiency
  • Latvian Native or bilingual proficiency
  • Russian Limited working proficiency

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Bio

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Implementation Team Leader
      • Jan 2015 - Present

    • France
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Business Analyst
      • Oct 2013 - Dec 2014

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Management Trainee
      • Dec 2012 - Oct 2013

      I work with customers, take reservations and manage them, do callbacks, bodyshop /dealership updates, extensions from insurance, drive cars, deal with corporate customers, I also do marketing for existing and potential customers, look for new corporate leads as well as chase unpaid invoices. I work with customers, take reservations and manage them, do callbacks, bodyshop /dealership updates, extensions from insurance, drive cars, deal with corporate customers, I also do marketing for existing and potential customers, look for new corporate leads as well as chase unpaid invoices.

    • Marketing Assistant
      • Jun 2009 - Jul 2010

      I have more than a year work experience in a wholesale and retail sector company doing market research (surveys, questioners, interviews etc.). I was strong with handling customer enquiries and problem solving. I gained excellent organization skills and experience analyzing company’s data. I developed problem solving and market data analyzing skills e.g. use a range of sources, check findings, draw appropriate conclusions and make recommendations for improvements. I have more than a year work experience in a wholesale and retail sector company doing market research (surveys, questioners, interviews etc.). I was strong with handling customer enquiries and problem solving. I gained excellent organization skills and experience analyzing company’s data. I developed problem solving and market data analyzing skills e.g. use a range of sources, check findings, draw appropriate conclusions and make recommendations for improvements.

Education

  • Loughborough University
    Master's degree, Business Analysis & Management
    2011 - 2012
  • Grantham College
    BTEC Level 2, Travel & Tourism
    2010 - 2011
  • Rigas Stradina Universitate
    Bachelor's degree, International Marketing & Advertising
    2007 - 2010

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