Jana P.
Client Support Adviser - LiDAR Survey Engineer & Data Analyst at Teledyne Geospatial- Claim this Profile
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Bio
Experience
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Teledyne Geospatial
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Canada
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Software Development
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1 - 100 Employee
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Client Support Adviser - LiDAR Survey Engineer & Data Analyst
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Sep 2021 - Present
- Providing comprehensive technical support, excelling in troubleshooting and root cause analysis of airborne LiDAR and camera systems. Areas of expertise include operational planning, system operation, data processing, and data analysis, as well as hardware troubleshooting. - Handling with both pre-sale and post-sale support for international clients, prioritizing high-level customer service. - Cooperating closely with software developers, participating in software testing and improvement for optimal system performance. - Assisting during system deliveries and conducting online training sessions for clients abroad, strengthening customer relationships and enhancing their technical comprehension. Show less
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GEFOS a.s.
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Czechia
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Civil Engineering
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1 - 100 Employee
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Sales and Product Manager & Technical Support Engineer of 3D Laser Scanners
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Jun 2018 - Jul 2021
As a Sales and Support Representative for the entire Leica Geosystems 3D laser scanning portfolio, I played a pivotal role in driving client engagement and delivering top-notch services. - Conducted impactful business meetings and showcased product presentations and demos at conferences and forums, including Leica Tour offline/online, Hexagon Live Czech Republic, CAD forum, and BIM in civil engineering events. - Provided professional training both onsite and online, ensuring clients maximized the value of our cutting-edge solutions. - Managed communication, CRM administration, quote creation, pricing policies, and executed successful marketing campaigns. - Offered technical expertise, providing reliable support for Leica Geosystems terrestrial laser scanners and troubleshooting software. Show less
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The World
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Entertainment Providers
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400 - 500 Employee
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Traveller
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Apr 2018 - May 2018
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Vokal+Partner Consulting Engineers
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Germany
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Architecture and Planning
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Surveyor Engineer
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May 2016 - Mar 2018
Engineering, construction, and architectural surveying (Trimble total station and GNSS), 3D laser scanning (Faro Focus), 2D digitalization of technical drawings, indoor mapping (NavVis M3 Trolley), data processing. Engineering, construction, and architectural surveying (Trimble total station and GNSS), 3D laser scanning (Faro Focus), 2D digitalization of technical drawings, indoor mapping (NavVis M3 Trolley), data processing.
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G4D s.r.o.
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Czechia
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IT Services and IT Consulting
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1 - 100 Employee
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Land Surveyor
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Aug 2015 - Apr 2016
Terrestrial laser scanning technology (Faro Focus S150), 3D modelling (Cyclone MODEL), aerial photogrammetry. Measurement abroad (Philippines). Terrestrial laser scanning technology (Faro Focus S150), 3D modelling (Cyclone MODEL), aerial photogrammetry. Measurement abroad (Philippines).
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freytag & berndt
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Austria
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Book and Periodical Publishing
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1 - 100 Employee
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Cartographer
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Feb 2014 - Aug 2014
Map data creation for mobile applications. Map data creation for mobile applications.
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G4D s.r.o.
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Czechia
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IT Services and IT Consulting
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1 - 100 Employee
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Surveyor
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Jun 2013 - Dec 2013
Part time job. Part time job.
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Education
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Czech Technical University in Prague
Master's degree, Surveying Engineering, Faculty of Civil Engineering -
Czechitas
Data Processing, Certificate -
Hochschule für Technik und Wirtschaft
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Czech Technical University in Prague
Bachelor's degree, Surveying Engineering -
Gymnasium Na Pražačce
High School