Experience

Abbey Ireland & UK

• Ireland
• Travel Arrangements
• 100 - 200 Employee

• Business Development Executive

  • May 2022 - Present

  B2B Sales role that involves preparing and costing competitive group and series tour programmes for German speaking & Northern European groups market for Ireland and the UK• Developing and maintaining strong relationships with both existing and new clients to ensure continued business opportunities and conversions• Successfully converting existing and new clients by delivering highly competitive quotations based on my client, market & product knowledge as well as engagement and negotiation with key internal and external partners• Successfully on-boarding trainees to become effective team members in a high-pressure environment



Fáilte Ireland

• Ireland
• Government Administration
• 300 - 400 Employee

• Dublin Programme Officer

  • Jan 2020 - Jan 2022

  • Delivered strategic cross-functional business support programmes and interventions for Dublin tourism providers, including project management and measuring impact against set KPI’s • Building strong relationships with strategic public & private Dublin visitor attractions, museums and galleries to develop commercial capabilities and aid their recovery from Covid-19 impact• Using my commercial acumen to assess business plans and identify support requirements of Dublin tourism businesses



House of European History

• Belgium
• Museums
• 1 - 100 Employee

• Specialist Tour Guide

  • Sep 2018 - Nov 2019

  Specialist guided tours and workshops, including for VIPs, special interest and school groups in English and German Specialist guided tours and workshops, including for VIPs, special interest and school groups in English and German



Abbey Ireland & UK

• Ireland
• Travel Arrangements
• 100 - 200 Employee

• Business Development Executive

  • Aug 2014 - Aug 2017

  B2B Sales role that involved preparing and costing competitive group and series tour programmes for German speaking groups market for Ireland and the UK• Developed and maintained strong relationships with both existing and new clients to ensure continued business opportunities and conversions• Successfully converted existing and new clients by delivering highly competitive quotations based on my client, market & product knowledge as well as engagement and negotiation with key internal and external partners• Successfully on-boarded trainees to become effective team members in a high-pressure environment



The Postal Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Marketing And Development Assistant

  • Aug 2011 - Jul 2014

  • Worked with the Commercial Manager on the development and delivery of the commercial strategy for the existing centre and for the capital project to build a new museum• Motivated team members to achieve objectives of public and advocacy events, including reaching new audiences and potential new supporters as well as ensuring successful delivery within a tight budget and timeframe • Exceeded commercial income objectives by creating and managing successful promotional and marketing programmes for the museum’s retail offer via various channels