Experience

BOQ Specialist

• Australia
• Financial Services
• 100 - 200 Employee

• Internal Consultant

  • Feb 2008 - Present



Simms International

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Support/Team Leader

  • May 2006 - Jan 2007

  Whilst working for KH Distribution Pty Ltd the company merged together with Simms International Pty Ltd. I was responsible for maintaining all platinum customer accounts, processing orders, recommending products to customers and issuing credit notes. My duties also involved the processing of agency orders for key customers, educational departments and government institutions where the average value of orders would range from $100K to $200K. I would regularly liaise with Apple Macintosh with regard to fulfilling agency orders. Achievements • Under my supervision the sales team achieved record profits in the last quarter of 2006. • Sales orders to the educational departments, key customers and government agencies increased by 25% during my time at Simms International. Show less



ABC Distribution Pty Ltd

• Brisbane

• Administrative Assistant / Customer Service

  • Oct 2005 - May 2006

  General reception duties, processing of sales orders, issuing customer credit notes, organising returns of goods. Assisting company representatives with their enquiries, maintaining sales spreadsheets and compiling daily sales reports for management. Issuing customer invoices, assisting customers when selecting product in warehouse. General reception duties, processing of sales orders, issuing customer credit notes, organising returns of goods. Assisting company representatives with their enquiries, maintaining sales spreadsheets and compiling daily sales reports for management. Issuing customer invoices, assisting customers when selecting product in warehouse.



Pet Hypermaket

• Brisbane

• Administrative Assistant / Customer Service

  • Apr 2004 - Aug 2005

  Resolving customer enquiries, maintaining customer database using Access, processing of sales and special customer orders, entering new products into database, designing sale signs using MS Powerpoint and product merchandising. Achievements • I conducted a Customer Survey which was designed to determined how satisfied our customers were with the service we provided and what could be improved. With the permission of customers we then used the information gathered from the survey to generate customer database that was used to send out promotional material or any special offer’s current at the time. Show less