Jana Gordes

Product Owner ITSM at Singhammer IT Consulting AG
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Contact Information
us****@****om
(386) 825-5501
Location
Bottrop, Nordrhein-Westfalen, Deutschland

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Josef Mayerhofer „I had the pleasure of working with Jana as business manager and sales manager at Empatic UX. Jana is an amazing product strategy professional with superb research skills. She always brought fresh energy and fun into the team. Jana always worked in a very autonomous style, but still knowing when it's appropriate to check in. Her drive and self-organization was astounding. I highly recommend Jana.

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Experience

    • Germany
    • Software Development
    • 1 - 100 Employee
    • Product Owner ITSM
      • Feb. 2022 - –Heute

    • Austria
    • Information Technology & Services
    • 1 - 100 Employee
    • Project & Sales Manager
      • Aug. 2019 - Feb. 2022

      Empatic UX is a strategic design company. Through the design and optimization of digital products and compelling customer experiences, the agency helps other organizations to grow. During my time at Empatic, I discovered my passion for User-Centered Design, Design Thinking and Business Strategy. Leading the interaction with our clients from the beginning of the project to the end I learned how to identify the different needs and requirements of various stakeholders and transfer these into valuable solutions.

    • Austria
    • Hospitality
    • 1 - 100 Employee
    • Assistant Marketingmanagement
      • März 2019 - Juli 2019

      I was Assistant Marketing Manager at the ASTORIA RESORT 5 Stars Superior in Seefeld, one of the 24 best hotels in Austria. My activities included content creation, conception, and implementation of new marketing strategies and the responsibility for the social media channels of the hotel. In addition, I provided support in the sales area and managed the cooperation with our partners. Furthermore, I was involved in the website relaunch and accompanied the redesign of the in-house marketing and the print media.

    • Germany
    • Apparel & Fashion
    • 1 - 100 Employee
    • Assistant Store Manager
      • Juli 2018 - Okt. 2018

      Gottseidank is a Munich-based company that designs classic and at the same time modern traditional Bavarian costumes.I supported the store during the busiest time of the year before the Wiesn as Assistant Store Manager. During this time, I have once again realized how much fun it is to work intensively with customers if you can identify and exceed their expectations. Besides, I was able to fulfill my need for continuous process optimization and was able to implement internal projects as well as a short TV-report.

    • Germany
    • Retail
    • 1 - 100 Employee
    • Teammanager Operations
      • März 2017 - Juni 2018

      At Kochhaus I was team leader for the operative business in the stores Munich-Gärtnerplatz and Munich-Haidhausen for 1 1/2 years. Kochhaus is a concept from Berlin and can best be explained as a "walk-in recipe book".During this time, I not only discovered my passion for cooking, but also led a team of 20 people and pushed the business forward. Moreover, I discovered that I very much like to work together with customers and supporting them. My area of responsibilities included economic as well as operative store responsibility, event planning, HR management, as well as responsibility for purchase and quality standards.

    • Germany
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Business Development Intern
      • Jan. 2016 - Sept. 2016

      Tiburon Unternehmensaufbau GmbH is a Venture Capital Company based in Munich, with a focus on seed and early stage startups in the digital sector. During my nine-month internship I was able to gain deep insights into the work of an investment company. Among other things, I set up a new deal flow process, supported deal flows, accompanied investment processes and developed an internal due diligence for deal flows. Besides, I managed the existing portfolio, prepared reports and competitor analysis and managed agile projects via Scrum. Furthermore, I developed a marketing strategy and a concept for social media and events, as well as independently organized a start-up event (München pitcht München).

    • Germany
    • Financial Services
    • Management Intern
      • Okt. 2015 - Dez. 2015

      Ecommerce Alliance AG (today Mountain Alliance) is a German Venture Capital and Services Company, located in Munich. During my three-month internship I was mainly working in the areas of investment management and business development and project management. My responsibilities included market and competitor analysis, screening of investment requests, commercial controlling as well as conception & realization of PR campaigns. Ecommerce Alliance AG (today Mountain Alliance) is a German Venture Capital and Services Company, located in Munich. During my three-month internship I was mainly working in the areas of investment management and business development and project management. My responsibilities included market and competitor analysis, screening of investment requests, commercial controlling as well as conception & realization of PR campaigns.

    • Werkstudent
      • Okt. 2012 - Aug. 2015

      At exceet Card Austria GmbH I worked as a Werkstudent for three years alongside my Bachelor studies. I was responsible for office management and supported and optimized the processes related to smart card production. At exceet Card Austria GmbH I worked as a Werkstudent for three years alongside my Bachelor studies. I was responsible for office management and supported and optimized the processes related to smart card production.

Education

  • Leopold-Franzens Universität Innsbruck
    Master of Science - MS, Strategic Management
    2018 - 2021
  • Leopold-Franzens Universität Innsbruck
    Bachelor of Science - BS, Management and Economics
    2012 - 2015

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