Jana G.

Client Support Specialist at NEXT ADVENTURE, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Bio

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Client Support Specialist
      • Jan 2022 - Present
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Enablement Specialist | Trainer (Remote)
      • May 2021 - Dec 2021

      - Responsible for maintaining the standards of Vacasa’s talent by developing and providing comprehensive training at the start of employment and as needed throughout employment - Support and maintain strong relationships with Vacasa’s major stakeholders, short term rental vacation homeowners' - Provide clear and consistent communication with homeowners', field staff, and internal teams - Responsible for maintaining the standards of Vacasa’s talent by developing and providing comprehensive training at the start of employment and as needed throughout employment - Support and maintain strong relationships with Vacasa’s major stakeholders, short term rental vacation homeowners' - Provide clear and consistent communication with homeowners', field staff, and internal teams

    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Corporate Flight Sales Specialist(Remote)
      • Feb 2018 - Mar 2020

      - Designed, sold, and booked customized international airfare for high-net-worth guests using Amadeus GDS - Provided consultative services for the best international routing and fares - Responded positively and ensured traveler profiles and details were accurate for all reservations - Valued member of B2B sales team - Designed, sold, and booked customized international airfare for high-net-worth guests using Amadeus GDS - Provided consultative services for the best international routing and fares - Responded positively and ensured traveler profiles and details were accurate for all reservations - Valued member of B2B sales team

    • United States
    • Hospitality
    • Travel Consultant(Remote)
      • Oct 2016 - Dec 2018

      - Specialized in Ecotourism Adventures both domestically and abroad - Effectively advised, sold, arranged, and confirmed travel plans for individuals and families for any destination - Successfully planned solo and group land tours, multi-family cruises, and themed all-inclusive resort stays - Used Sabre Global Distribution System - Specialized in Ecotourism Adventures both domestically and abroad - Effectively advised, sold, arranged, and confirmed travel plans for individuals and families for any destination - Successfully planned solo and group land tours, multi-family cruises, and themed all-inclusive resort stays - Used Sabre Global Distribution System

    • United States
    • Government Administration
    • 1 - 100 Employee
    • May Is Bike Month & Ready Set Ride Campaigns
      • Feb 2016 - Jan 2018

      - Coordinated, promoted, and implemented SACOG’s 2016 and 2017 annual regional May is Bike Month Campaign - Over 10,000 people registered and participants pedaled 1,829,279 miles across the region representing an 11,401 mile increase from 2015. The campaign also made strides in trips replaced by bike with participants riding 668,198 miles for errands, work or commute which would have otherwise been taken by car - Coordinated, promoted, and implemented SACOG’s 2016 and 2017 annual regional May is Bike Month Campaign - Over 10,000 people registered and participants pedaled 1,829,279 miles across the region representing an 11,401 mile increase from 2015. The campaign also made strides in trips replaced by bike with participants riding 668,198 miles for errands, work or commute which would have otherwise been taken by car

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Program Manager
      • Sep 2013 - Jul 2015

      - Successfully planned and executed the 38th and 39th Annual Clean Air Awards. Managed volunteer committee, solicited sponsorships, arranged keynote speaker and coordinated all Luncheon logistics - Managed volunteers for the Emigrant Trails Bike Trek. Retained and recruited 80 volunteers, scheduled and trained volunteers prior to event, managed volunteers on site during three-day bike event - Coordinated and implemented School Air Quality Flag Program in Sacramento area schools and assisted Youth Program Manager with implementation of O24u - Managed Community Health Fair Calendar. Arranged coverage from staff and volunteers

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Campaign Manager
      • May 2012 - Aug 2013

      Team In Training (TNT) is a fundraising program of LLS, the world's largest voluntary health agency dedicated to blood cancer. - Responsible for supporting TNT revenue generation and program growth through high level fundraising support and a focus on year-round lead generation efforts - Identified and cultivated relationships with fundraising participants who have potential to make a significant impact on the LLS mission - Responsible for generating over $350,000 annually for TNT Run/Walk Program - Maintained clear and consistent communication with TNT participants, coaches and volunteers - Provided high-level customer service to TNT participants throughout their TNT journey

    • United States
    • Office Manager
      • Jun 2008 - Feb 2011

      - Managed boutique international travel health clinic dedicated to healthy travel abroad. - Oversaw day to day medical clinic operations for an immunization clinic that specializes in international travel immunizations. Responsibilities include marketing, scheduling, payroll, inventory, purchasing, and administration support all while providing excellent customer care. - Contributed to growing the company from one location to three locations in Northern California. - Managed boutique international travel health clinic dedicated to healthy travel abroad. - Oversaw day to day medical clinic operations for an immunization clinic that specializes in international travel immunizations. Responsibilities include marketing, scheduling, payroll, inventory, purchasing, and administration support all while providing excellent customer care. - Contributed to growing the company from one location to three locations in Northern California.

Education

  • California State University, Chico
    Bachelor of Science (B.S.), Health Science
    1999 - 2001

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