Nurse

• Apr 2016 - Present

Advance Chronic Care Management Nurse

• Oct 2019 - Present

Accountable for executing exceptional telephonic care, preventative education, and providing services to more than 250 patients every month all with chronic conditions. Provide requested services such as referrals, prescription renewals, and refills, Schedule/cancel upcoming appointments and provide patients with information on community-based resources. Assess for any change to health status, obtain vitals, ensure medical needs are met, and deliver extensive education to prevent complications and/or recurring ER/UC visits. By utilizing EMR, web- based software, and cloud communications, liaises between the patient, hospital, physicians’ office, pharmacy, home care agency, etc. Show less

LVN; Medical / Clinical Review

• Sep 2015 - Present

Review, edit, and Update Medical documentation for the Veteran Choice Program; assist to ensure the process of claims, collect feedback from providers to improve and uphold quality in the program. Review, edit, and Update Medical documentation for the Veteran Choice Program; assist to ensure the process of claims, collect feedback from providers to improve and uphold quality in the program.

LVN

• Sep 2014 - Sep 2015

Provided nursing care as outlined under my scope of practice. Provided nursing care as outlined under my scope of practice.

LVN

• Sep 2012 - Sep 2014

Provided nursing care under the plan of care derived from physician orders as well as RN assessment. Provided nursing care under the plan of care derived from physician orders as well as RN assessment.