Jana Bacova
Business Development Manager – Europe & CEE at Bliss Maldives- Claim this Profile
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English Full professional proficiency
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German Elementary proficiency
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Czech Native or bilingual proficiency
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Slovak Native or bilingual proficiency
Topline Score
Bio
Giovanna Carraro
I had the pleasure to work with Jana at Hummingbird and she is a great team member. She is always there to help anyone in the team and has a great work ethic. She always works very hard and makes sure to stick to deadlines and communicate clearly with the clients. I think she is a great asset to any team!
Micaela Cattozzi
Jana is a great travel consultant, very efficient, proactive and extremely skillful and competent. She is super smart and she does an exceptional work at advising clients on destinations and most suitable resorts taking care of every aspect of the booking process. She can sort out any problem and handle difficult situations very easily. It was a real pleasure working with her!
Giovanna Carraro
I had the pleasure to work with Jana at Hummingbird and she is a great team member. She is always there to help anyone in the team and has a great work ethic. She always works very hard and makes sure to stick to deadlines and communicate clearly with the clients. I think she is a great asset to any team!
Micaela Cattozzi
Jana is a great travel consultant, very efficient, proactive and extremely skillful and competent. She is super smart and she does an exceptional work at advising clients on destinations and most suitable resorts taking care of every aspect of the booking process. She can sort out any problem and handle difficult situations very easily. It was a real pleasure working with her!
Giovanna Carraro
I had the pleasure to work with Jana at Hummingbird and she is a great team member. She is always there to help anyone in the team and has a great work ethic. She always works very hard and makes sure to stick to deadlines and communicate clearly with the clients. I think she is a great asset to any team!
Micaela Cattozzi
Jana is a great travel consultant, very efficient, proactive and extremely skillful and competent. She is super smart and she does an exceptional work at advising clients on destinations and most suitable resorts taking care of every aspect of the booking process. She can sort out any problem and handle difficult situations very easily. It was a real pleasure working with her!
Giovanna Carraro
I had the pleasure to work with Jana at Hummingbird and she is a great team member. She is always there to help anyone in the team and has a great work ethic. She always works very hard and makes sure to stick to deadlines and communicate clearly with the clients. I think she is a great asset to any team!
Micaela Cattozzi
Jana is a great travel consultant, very efficient, proactive and extremely skillful and competent. She is super smart and she does an exceptional work at advising clients on destinations and most suitable resorts taking care of every aspect of the booking process. She can sort out any problem and handle difficult situations very easily. It was a real pleasure working with her!
Credentials
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Tourist Guide
Slovak Tourist Guide AssociationMar, 2013- Nov, 2024 -
BUILT HERITAGE CONSERVTION & DEVELOPMENT STUDIES
Academia Istropolitana Nova (AINova)Jun, 2012- Nov, 2024
Experience
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Bliss Maldives
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Maldives
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Travel Arrangements
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1 - 100 Employee
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Business Development Manager – Europe & CEE
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Nov 2022 - Present
• Setup and implement an account development plan for the assigned accounts, markets, or segments to achieve personal and overall revenue targets. • Negotiate with partners and close the deals to best suit the market conditions and the business need. • Conduct the market analysis, gather information on the competitor offers, and take necessary measures promptly. • Setup and implement an account development plan for the assigned accounts, markets, or segments to achieve personal and overall revenue targets. • Negotiate with partners and close the deals to best suit the market conditions and the business need. • Conduct the market analysis, gather information on the competitor offers, and take necessary measures promptly.
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Hummingbird Travel
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Travel Sales Consultant
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Feb 2021 - Aug 2022
• Managed B2B luxury bookings for destination of Maldives, Seychelles and Mauritius mainly for UK, US, Brazil, European and Russian travel agents • Processed new reservations, amendments and cancellations directly with resorts in for the most luxurious destinations as Maldives, Seychelles and Mauritius based on client’s needs, budgets, and expectations • Negotiated the rates and special offer with the resorts and hotels • Arranging of land and air transfers for Seychelles Destination • Managed B2B luxury bookings for destination of Maldives, Seychelles and Mauritius mainly for UK, US, Brazil, European and Russian travel agents • Processed new reservations, amendments and cancellations directly with resorts in for the most luxurious destinations as Maldives, Seychelles and Mauritius based on client’s needs, budgets, and expectations • Negotiated the rates and special offer with the resorts and hotels • Arranging of land and air transfers for Seychelles Destination
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Inside Sales Representative
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Oct 2020 - Feb 2021
• Inside Sales Representative for Google Ads online marketing tools • Contacting existing portfolio of clients via telephone while following strict quality structure of the call measured by Google and providing first class customer service • Selling different options of the Google advertising suite, building brand awareness for the client, producing data for customers and pointing which opportunities are missing and focusing on the return on investments for customers. • Consulting how to optimize online marketing strategies while meeting the revenue targets provided by Google Show less
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Exciting Travel Holidays
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Maldives
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Leisure, Travel & Tourism
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1 - 100 Employee
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Sales & Reservation Executive for destination Maldives - CEE Market
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Jun 2018 - Apr 2020
Attending mostly B2B as well as B2C reservation inquiries generated from Eastern European market for Maldives. Cooridinating the new created reservations as well as confirmed bookings with resorts to provide the best possible and smooth customer service. Actively negotiating rates and special offers with the resorts. Performing sales calles within Eastern Europe to actively find new agents. Daily calculations and creating special offers to attract new bookings and profit. Attending mostly B2B as well as B2C reservation inquiries generated from Eastern European market for Maldives. Cooridinating the new created reservations as well as confirmed bookings with resorts to provide the best possible and smooth customer service. Actively negotiating rates and special offers with the resorts. Performing sales calles within Eastern Europe to actively find new agents. Daily calculations and creating special offers to attract new bookings and profit.
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Exciting Travel Holidays - Sri Lanka
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Sri Lanka
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Travel Arrangements
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1 - 100 Employee
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Guest Relation Representative and Tourist Guide | Sri Lanka for CEE Market
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Nov 2017 - May 2018
Guest service and customer care, responsible for smoothly organized holidays, dealing with customer queries, complains and various problems, telephone assistance service and other administrative work, guided tours around the island. • Hotel reservations & transportation • Guided round tours & excursions • Provided translation (Slovak/English and vice versa) • Implementation of new strategies to increase new arrivals from target markets and increase market share Guest service and customer care, responsible for smoothly organized holidays, dealing with customer queries, complains and various problems, telephone assistance service and other administrative work, guided tours around the island. • Hotel reservations & transportation • Guided round tours & excursions • Provided translation (Slovak/English and vice versa) • Implementation of new strategies to increase new arrivals from target markets and increase market share
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SATUR Travel
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Slovakia
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Leisure, Travel & Tourism
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1 - 100 Employee
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REPRESENTATIVE OF TRAVEL AGENCY in Greece – Czech and Slovak Market
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Jun 2013 - Oct 2017
Summer Season Representative of Travel Agency in Crete, Greece. Customer care, responsible for smoothly organized holidays, dealing with customer queries, complains and various problems, non-stop telephone assistance service, providing monthly reports and other administrative work, selling of sightseeing trips and guiding them. • Created new system of administrative • Organized welcome meetings for newly arrived customers • Guided sightseeing trips • Provided translation (Slovak/English and vice versa) Show less
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Aitken Spence Travels / Freelancer
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Sri Lanka
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Language Specialist and Tourist Guide | Sri Lanka
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Oct 2015 - Apr 2017
Customer care as well as responsible for smoothly organized holidays, dealing with customer queries, complains and various problems, telephone assistance service and other administrative work, guided tours around the island. • Hotel reservations & transportation • Guided round tours & excursions • Provided translation (Slovak/English and vice versa) • Implementation of new strategies to increase new arrivals from target markets and increase market share Customer care as well as responsible for smoothly organized holidays, dealing with customer queries, complains and various problems, telephone assistance service and other administrative work, guided tours around the island. • Hotel reservations & transportation • Guided round tours & excursions • Provided translation (Slovak/English and vice versa) • Implementation of new strategies to increase new arrivals from target markets and increase market share
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AGS Movers
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France
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Truck Transportation
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400 - 500 Employee
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Office Manager / Accounting Assistant
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Apr 2012 - Jun 2013
Reporting to the director and to the headquarters in France, responsible for the monthly accountancy and all supporting accounting documentation, cash-flow, invoicing, claims – customer service and monthly salaries. Logistics and sales support. • Organized events of the company • Arranged business travels and meetings • Provided business translation (Slovak/English and vice versa) Reporting to the director and to the headquarters in France, responsible for the monthly accountancy and all supporting accounting documentation, cash-flow, invoicing, claims – customer service and monthly salaries. Logistics and sales support. • Organized events of the company • Arranged business travels and meetings • Provided business translation (Slovak/English and vice versa)
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AGS Movers
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France
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Truck Transportation
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400 - 500 Employee
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Office Manager / Accounting Assistant
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Oct 2007 - Apr 2009
Also worked in AGS Bratislava from October 2007 to April 2009. Reporting to the director and to the headquarters in France, responsible for the monthly accountancy and all supporting accounting documentation, cash-flow, invoicing, claims – customer service and monthly salaries. Logistics and sales support. • Organized events of the company • Arranged business travels and meetings • Provided business translation (Slovak/English and vice versa) Also worked in AGS Bratislava from October 2007 to April 2009. Reporting to the director and to the headquarters in France, responsible for the monthly accountancy and all supporting accounting documentation, cash-flow, invoicing, claims – customer service and monthly salaries. Logistics and sales support. • Organized events of the company • Arranged business travels and meetings • Provided business translation (Slovak/English and vice versa)
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Education
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2009 - 2010
Central European University
MA, Medieval Studies -
2001 - 2007
Univerzita Komenského v Bratislave
MA, History
Community
