Janaína de Souza

Assistant at Perpetua Fitness
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • English Professional working proficiency
  • Italian Elementary proficiency
  • Português Native or bilingual proficiency

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Bio

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Credentials

  • English - Beginner and Elementary
    Rockfeller Itajaí
    Dec, 2018
    - Nov, 2024
  • Insurance Customer Services
    Escola Nacional de Seguros
    Jan, 2018
    - Nov, 2024
  • Technical and Administrative Improvement
    Áthina Administradora e Corretora de Seguros
    Jan, 2017
    - Nov, 2024
  • Veterinary Assistant
    MÉRITO Educação Profissional
    Jan, 2016
    - Nov, 2024

Experience

    • Ireland
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Assistant
      • Aug 2022 - Present

    • Ireland
    • Education Administration Programs
    • 100 - 200 Employee
    • Exchange Student
      • Aug 2019 - Aug 2020

    • Ireland
    • Education Administration Programs
    • 1 - 100 Employee
    • Account Sales Marketing
      • Oct 2019 - Dec 2019

      • Selling English, University graduate and Masters courses, to Brazilians coming to live in Ireland. • Spoke clearly and eloquently to deliver professional telephone sales and marketing services. • Promoted sales and special offers for discounts and merchandise options. • Selling English, University graduate and Masters courses, to Brazilians coming to live in Ireland. • Spoke clearly and eloquently to deliver professional telephone sales and marketing services. • Promoted sales and special offers for discounts and merchandise options.

    • Brazil
    • Insurance
    • 1 - 100 Employee
    • Insurance Underwriter
      • Feb 2015 - Apr 2019

      • Technician Analysts, Sales Assistant and Underwriter. • Carrying out quotations and market reservation of fleets of cars and other branches such as houses and buildings. Direct contact with the insurer for negotiations, commercial proposals, direct customer service for renewals and new business. • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations. • Engaged customers and provided high level of service by carefully explaining details about documents. Show less

    • Portugal
    • Insurance
    • 700 & Above Employee
    • Insurance Sales Agent
      • Oct 2013 - Feb 2015

      • Carrying out quotations and market reservation of fleets of cars and other branches such as houses and buildings. Direct contact with the insurer for negotiations, commercial proposals, direct customer service for renewals and new business. • Liaised with customers and answered queries through email, webchat and phone. • Prepared necessary paperwork required to process insurance sales and renewals. • Carrying out quotations and market reservation of fleets of cars and other branches such as houses and buildings. Direct contact with the insurer for negotiations, commercial proposals, direct customer service for renewals and new business. • Liaised with customers and answered queries through email, webchat and phone. • Prepared necessary paperwork required to process insurance sales and renewals.

  • Zete Insurance Broker
    • Blumenau, Santa Catarina, Brasil
    • Insurance Assistant
      • Feb 2012 - Apr 2013

      • Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval. • Captured and processed client information, entering data into online systems for wider company use. • Answered and directed incoming calls to relevant staff members using multi-line telephone system. • Used Microsoft Office to track information, update records and write correspondence. • Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval. • Captured and processed client information, entering data into online systems for wider company use. • Answered and directed incoming calls to relevant staff members using multi-line telephone system. • Used Microsoft Office to track information, update records and write correspondence.

    • Brazil
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Administrative Assistant
      • Dec 2009 - Feb 2012

Education

  • Escola Nacional de Seguros
    Insurance Agent
    2015 - 2018
  • Fluency Academy
    Italian Course
    2021 -
  • SEDA College
    English Course
    2019 - 2020
  • UNIASSELVI
    Negócios Internacionais e Comércio Exterior
    2017 -

Community

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