Learning Strategist

• Jul 2020 - Present

Owner and Principal

• Sep 2019 - Present

Director, Learning Design and Outcomes

• Jan 2016 - Sep 2019

Post acute healthcare strategy manager. Serves as education solution architect for enterprise, small and mid market accounts. Design, monitor and advise on sales training efforts and markers. Provides coaching, mentoring and support of sales and client services reps. Keynote speaker and workshop facilitator for Relias speaking on job embeddedness, retention and turnover topics. HR and Learning Thought Leader that provides protocols, best practices, marketing and communication copy and design (blog, social media, webinars, web copy), position papers, and training materials.

Senior Vice President, Learning Design and Outcomes

• Jul 2011 - Dec 2015

Design, develop and manage the learning function that develops core compliance, leadership, and just in time training in the highly regulated senior care sector for SaaS education provider. Consulting partner to sales team and client services departments. Participates in all high value sales target meetings and client engagement with Redilearning suite of offerings and services. Served as the internal executive level liaison for clients and potential clients, responding to their human capital needs and designing and delivering education consulting engagements. Responsible for design, development, and evaluation of learning outcomes and change management engagements. Developed marketing and communication copy (blog, social media, webinars, web copy, responses to RFP). Serves as internal HR lead that collaborated with external HR contracting company. Assess, design and deliver all internal staff training to include onboarding, company culture, sales training, and professional development. Coordinate activities across departments and teams to ensure standardization and adoption of best practices HR, Learning and Senior Care thought leader providing speaking engagements, workshops, protocols, best practices, position papers, and/or training materials. Lead designer in developing: • The mentoring program for new leaders in long term care, • The 2017 Health Services Executive Accreditation Study Guide for administrators in long term care seeking certification, • The Administrator In Training Study Guide and • The Joint Commission’s Powering Performance Excellence e-learning library for nursing homes seeking Joint Commission accreditation Transitioned to Relias upon acquisition of Redilearning to primary competitor, Relias.

Founding Partner

• Sep 2002 - Jun 2012

Training and Organizational Development solutions provider specializing in executive coaching, strategic planning, large and small scale facilitation, instructional design, implementation and evaluation, process alignment, and needs analysis. Training and Organizational Development solutions provider specializing in executive coaching, strategic planning, large and small scale facilitation, instructional design, implementation and evaluation, process alignment, and needs analysis.

Director, The Learning Network

• Apr 2008 - Jun 2011

Designs and directs the vision of corporate education at Brookdale Senior Living, the nation’s largest senior living provider. Responsible for leading the education effort for 46,000 associates in 33 states, providing programming for front line, management and executive management associates using instructor led, coaching and mentoring, self-paced distance and web enabled peer learning delivery strategies. Led the leadership development effort for senior corporate leaders and facility level leadership teams. Designed, developed and was lead facilitator for leadership workshops using C level executives as faculty. Developed organizational structure, tools and equipment for The Learning Network to include management and development of internal resources. Also experienced manager of outsourced resources and vendor relationships. Worked closely with Integration Office to provide programming for rapidly expanding enterprise education needs in the acquisition pipeline. Lead project manager for development in support of Oracle/Peoplesoft upgrades including AR/AP, Procurement, and HCM suite of products. Member of succession planning work team that develops career pathing for high potential associates in conjunction with the senior leadership team. Responsible for transfer study and evaluation of education offerings to ensure appropriate alignment and fit.

PM/Learning Strategist

• Jun 2006 - Apr 2008

Coordinate and manage education consulting engagements and educational software development initiative for a CODIE award winning e-learning company. Skills include organizational and training assessments, curriculum mapping, instructional design, delivery and assessment. Clients include pharmaceutical, healthcare and state government organizations. • Responsible for organizational audit of the learning function, mapping of learning objectives to competency model and subsequent redesign of entire sales curriculum for major pharmaceutical company. • Designed, developed, and delivered call center training revamp for Henry Ford Health Systems, Detroit, Michigan. Also provided a train the trainer model for new, incoming training staff.

Director, Information Services

• Oct 1997 - Dec 2004

Provided all technology solutions for nine locations in six states including data, voice and call center. Primary responsibility was to oversee the streamlined operation of the IS department and to ensure it aligns with the business objectives of DCI Donor Services. Principal goals were to plan, coordinate and manage application portfolios for each department and to attain all IS service level agreements for the user community within the organization. Provided all technology solutions for nine locations in six states including data, voice and call center. Primary responsibility was to oversee the streamlined operation of the IS department and to ensure it aligns with the business objectives of DCI Donor Services. Principal goals were to plan, coordinate and manage application portfolios for each department and to attain all IS service level agreements for the user community within the organization.