Experience

Upturn

• Netherlands
• Business Consulting and Services
• 1 - 100 Employee

• Partner

  • Jan 2019 - Present

  Typical services from our portfolio: Interim & Program Management, Management consulting; Executive training programs; IT and Digital Strategy & platforms, Project management; IT Control Audits, Training courses; Quality Assurance; ERP strategy and transformation programs, Customer Future Fit, ERP/CRM change and implementation programs, CRM audits, Customer loyalty measurement and improvement, Customer strategy and implementation, product innovation, KPIs and reporting; Risc analysis; AI and BI strategy and implementation; SPP;



Nyenrode Business University

• Netherlands
• Higher Education
• 400 - 500 Employee

• Program Manager Advanced IT

  • Aug 2019 - Present

  Program Manager Advanced IT leadership Program Manager Advanced IT leadership



Jheronimus Academy of Data Science

• Netherlands
• Research Services
• 1 - 100 Employee

• Academic Director DEP for Energy Program

  • Oct 2019 - Oct 2021



BDR Thermea Group

• Netherlands
• Appliances, Electrical, and Electronics Manufacturing
• 400 - 500 Employee

• CIO / Group IT Director

  • Dec 2011 - Jan 2019

  As Group IT Director, I held responsibility for driving BDR Thermea’s process and innovation improvement agenda through Information Technology. Our aim is to focus on customer needs when it comes to innovative climate and sanitary hot water solutions and services; we offer integrated systems instead of just single products. I am involved in many of the innovative technology developments in the industry - the internet of things, digitizing in marketing as well as our supply chain, production and other key functions across BDR Thermea. My role is to lead the global IT agenda within BDR Thermea, by driving IT&Digital strategy, transformation and implementation support for internal and external business technology applications, platforms, network, security and data centres.



Nyenrode Business University

• Netherlands
• Higher Education
• 400 - 500 Employee

• Program Manager

  • Sep 2009 - Jan 2012

  prog director on 2 courses: 1) CRM leadership, focus on customer strategy, customer experience, contact , change/leadership. and 2) mini MBA Energy including lecture on marketing, innovation, energy value chain concepts, energy transition model, future visioning on energy prog director on 2 courses: 1) CRM leadership, focus on customer strategy, customer experience, contact , change/leadership. and 2) mini MBA Energy including lecture on marketing, innovation, energy value chain concepts, energy transition model, future visioning on energy



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Executive Director

  • Oct 2007 - Dec 2011

  By the end of 2007 he joined Ernst & Young as Executive Director and was responsible for the business advisory practice (focus on CRM) within the Netherlands and Belgium region. Besides the line responsibility for the Business advisory practice unit, he reported to the board of Ernst & Young in the role of Program Director in order to steer a large scale transformation project on CRM/Finance/QC program within Belgium and the Netherlands. By the end of 2007 he joined Ernst & Young as Executive Director and was responsible for the business advisory practice (focus on CRM) within the Netherlands and Belgium region. Besides the line responsibility for the Business advisory practice unit, he reported to the board of Ernst & Young in the role of Program Director in order to steer a large scale transformation project on CRM/Finance/QC program within Belgium and the Netherlands.



Ordina

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Director & Partner

  • Nov 1995 - Sep 2007

  In 1995 Rietdijk joined the Ordina group. In 1999 he promoted to partner within the Ordina Group and was member of the Ordina college of Partners, an advisory group of the Board of Directors of Ordina. In 2005/2006 he served as a Service Line Director and build up a specific consulting practice on CRM with 20 FTE. In 2006 he promoted to Solution Director within Ordina Commerce. In 1995 Rietdijk joined the Ordina group. In 1999 he promoted to partner within the Ordina Group and was member of the Ordina college of Partners, an advisory group of the Board of Directors of Ordina. In 2005/2006 he served as a Service Line Director and build up a specific consulting practice on CRM with 20 FTE. In 2006 he promoted to Solution Director within Ordina Commerce.



NPBI

• Business analist

  • Nov 1992 - Nov 1995



Claymount Assemblies

• DP manager

  • Dec 1990 - Nov 1992



Clayberg International

• DP manager

  • 1990 - 1992