Experience

atlantis telecom, atlantis software

• Czechia
• Telecommunications
• 1 - 100 Employee

• Senior Consultant

  • Jun 2016 - Present

  Managing Frontstage contact center solution projects, taking active part in presales, deployment, end user support and project management activities. Training reseller partners from all regions (US, APAC, EU) for functional and technical product aspects, supporting partners in all phases of end customer projects. Participating on internal product development and testing.Technologies used – MS Windows Server, MS SQL Server, IIS, Azure, HTML/CSS Managing Frontstage contact center solution projects, taking active part in presales, deployment, end user support and project management activities. Training reseller partners from all regions (US, APAC, EU) for functional and technical product aspects, supporting partners in all phases of end customer projects. Participating on internal product development and testing.Technologies used – MS Windows Server, MS SQL Server, IIS, Azure, HTML/CSS



Foodstuffs North Island Limited

• New Zealand
• Retail
• 400 - 500 Employee

• Master Data Specialist

  • Aug 2015 - Dec 2015

  Maintained database of customer and vendor master data in SAP. Resolved customer and vendor queries (emailing, phone calls, personal). Data validation and data entry.Technologies used – SAP SCM, MS Office Maintained database of customer and vendor master data in SAP. Resolved customer and vendor queries (emailing, phone calls, personal). Data validation and data entry.Technologies used – SAP SCM, MS Office



PwC

• Professional Services
• 700 & Above Employee

• Associate

  • Dec 2013 - Oct 2014

  Performed the audit procedures on clients’ financial statements (inspecting supporting evidence, staff member inquiries, stock counts, data analysis). Prepared and reviewed the financial statements disclosure. Performed data entry and data processing. Conducted business process analysis and created process descriptions.Technologies used – MS Office, AURA Performed the audit procedures on clients’ financial statements (inspecting supporting evidence, staff member inquiries, stock counts, data analysis). Prepared and reviewed the financial statements disclosure. Performed data entry and data processing. Conducted business process analysis and created process descriptions.Technologies used – MS Office, AURA



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Usability data evaluation and tool development

  • Oct 2012 - Nov 2013

  Development and implementation of a Natural Language Understanding web service using the GATE Framework within a JAVA web application. Creating and implementing third party plugins for GATE. Design and implementation of a JAVA evaluation tool.Technologies used – JAVA EE, HTML, JSON, XML, GATE Framework, NLU components Development and implementation of a Natural Language Understanding web service using the GATE Framework within a JAVA web application. Creating and implementing third party plugins for GATE. Design and implementation of a JAVA evaluation tool.Technologies used – JAVA EE, HTML, JSON, XML, GATE Framework, NLU components