Jan Pao Pei Gilera
Task & Marketing Manager at ManageMe- Claim this Profile
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English Professional working proficiency
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Filipino Native or bilingual proficiency
Topline Score
Bio
Credentials
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Civil Service Professional Eligibility
Civil Service CommissionNov, 2018- Nov, 2024 -
General Professional Proficiency -TOEIC Exam for Listening and Reading
TOEIC® ProgramAug, 2015- Nov, 2024
Experience
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ManageMe
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New Zealand
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Task & Marketing Manager
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Jun 2020 - Present
EMAIL MARKETING - Design and implement direct email marketing campaigns - Proofread emails for clarity, grammar, and spelling - Create and design various CTAs and email templates - Ensuring the design and layouts of emails are optimized, user and mobile-friendly - Creating and compiling email lists and purging email lists if needed - Write newsletters including all company updates - Upgrade our email templates using graphics, personalization, and advanced features - Create email databases for lead generation - Segment lists based on behaviors like past email engagement and website interactions - Ensure emails follow industry policies and best practices LANDING PAGE CREATION - Landing page design and development in ActiveCampaign, Hubspot & MailChimp - Review current client landing pages and prepare brief / areas to increase conversion rates (i.e., landing page optimization audit). - Design, write, and manage landing page content for optimal conversions - Take a proactive approach to introducing new tools or strategies to level up optimization capabilities - Analyzing elements for instance, CTAs, banners, page layouts, page flows, page designs, and target links for landing pages. SOCIAL MEDIA MARKETING - Performing research on current benchmark trends and audience preferences - Designing and implementing social media strategy to align with business goals - Collaborate with other team members to ensure brand consistency - Generate, edit, publish and share engaging content (e.g. original text, photos, videos, and news using Canva) - Use social media marketing tools such as Hootsuite, Creator Studio, Later, Airtable or Facebook Bussiness Manager - Integrate all channels of marketing (social media, content marketing, email, and digital marketing) - Manage or oversee all social advertising campaigns. - Stay up to date with the latest social media best practices and technologies Show less
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PressReader
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Canada
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Information Technology & Services
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200 - 300 Employee
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Customer and Partner Care Specialist
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Jul 2017 - Feb 2020
Provides technical and customer support through email and chat using the Zendesk tool and Hootsuite and answer inquiries/issues raised by customers, publishers, and partner organizations regarding the digital platform and digital copy of online newspapers and magazines the company distributes online• Primary responsibility is to provide front line support for customer and partner inquiries on PressReader platform.• Manage the client’s account using the CST Tool.• Interface and coordinate with PressReader Canada's Customer and Partner Care team concerning issues of clients for further review and advisement.• Provide support using cloud-based customer service, Zendesk Helpdesk, and Chat and Social Media Management System, Hootsuite.• Crossover work between XML division (processing of XML) and Quality Control as needed and as secondary work expectation. Show less
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XML Editor
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Sep 2016 - Jun 2017
• Daily quality control of newspaper XML using the SmartEditor software.• Directly reporting within the XML Division to ensure quality levels are achieved.• Ensuring that all titles required to be processed are completed on time.• Communicate with PressReader Canada on issues that require immediate attention.
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ABS-CBN Corporation
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Broadcast Media Production and Distribution
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700 & Above Employee
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Production Assistant
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Mar 2016 - Aug 2016
Assists day to day administrative and production requirements and support senior production staff at any given time prior to, during, and after production of a TV program • Provide administrative and organizational support to production such as/but not limited to: • Preparing production requirements (i.e. nontechnical and/or technical) for TV drama shoots • Coordinating departments/teams involved with the logistics of the shoot • Securing, routing, and record-keeping of documents and/or permits necessary for the shoot/show Show less
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TTEC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Support Representative
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Nov 2015 - Jan 2016
Managing incoming calls and customer inquiries regarding their healthcare account and identifying and assessing their needs to resolve the problems and fulfill their requests Managing incoming calls and customer inquiries regarding their healthcare account and identifying and assessing their needs to resolve the problems and fulfill their requests
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Viva Communications, Inc.
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Philippines
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Entertainment Providers
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100 - 200 Employee
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Intern
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Jun 2015 - Aug 2015
Gives aid to researchers and production assistants with compliance with their weekly production requirements needed in various TV programs Gives aid to researchers and production assistants with compliance with their weekly production requirements needed in various TV programs
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Lyceum of the Philippines University Inc.
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Philippines
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Higher Education
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100 - 200 Employee
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Research Assistant
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Aug 2014 - Jan 2015
Assist researchers in conducting interviews in a qualitative and quantitative format and analyzing data gathered and produce information for the purpose of assisting in academic research The study was for the PACUCOA Level 4 Accreditation of the Liberal Arts of Lyceum of the Philippines University - Manila entitled "A Study on the Possible Link between Practicum and Academic Performance" Assist researchers in conducting interviews in a qualitative and quantitative format and analyzing data gathered and produce information for the purpose of assisting in academic research The study was for the PACUCOA Level 4 Accreditation of the Liberal Arts of Lyceum of the Philippines University - Manila entitled "A Study on the Possible Link between Practicum and Academic Performance"
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GMA News TV
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LKG Tower, Makati
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GMA News TV Quick Time
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Jun 2014 - Jun 2014
*Event Staff *Event Staff
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GMA News TV
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Lyceum of the Philippines University
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GMA News TV Learniversity
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Sep 2013 - Sep 2013
*Events Staff *Events Staff
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Education
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2011 - 2015
Lyceum of the Philippines University
Bachelor of Arts - BA, Mass Communication Major in Broadcasting
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