Jan Owen
Head Of Support at CoreStream Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
CoreStream GRC
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Head Of Support
-
Aug 2017 - Present
Responsible for the operation of client support queries, raising and following up issues and guiding clients in their use of the system.
-
-
Functional Test and Support Manager
-
Feb 2014 - Aug 2017
As Functional Test and Support Manager Jan is responsible for end to end testing of CoreStream platform, raising and signing off issues. Jan also resolves, responds to and records customer queries received by Support.Jan has over 20 years of previous customer service experience, together with being project lead for updates of the customer relationship management system (with overall testing responsibility) in her previous roles at Cherwell District Council and T-Mobile. Jan firmly believes that good customer service and product reliability is immeasurable in its importance to the day to day operation and reputation of the business. Show less
-
-
Community
