Experience

FIR an der RWTH Aachen

• Research Services
• 100 - 200 Employee

• Research Assistent Service Management

  • Nov 2022 - Present

  As a research assistant in service management at FIR an der RWTH Aachen, my main responsibility is to conduct and oversee research projects in the field of service management. This involves collaborating with industry partners to develop and implement digital service maturity models and business models, as well as facilitating workshops and company visits to gather insights and feedback. In addition to my research duties, I also conduct independent research by analyzing and synthesizing scientific literature, and contribute to academic and practice-oriented research. Working in this role has provided me with valuable insights into the future trends of the industry, and has allowed me to collaborate with renowned companies and research partners. I am grateful for the structured supervision and regular feedback provided by the team, which has helped me to develop my research skills and contribute to meaningful projects in the service management field. Show less



AXA

• France
• Insurance
• 700 & Above Employee

• Distribution and Marketing Management

  • Aug 2020 - Nov 2020

  I had the privilege of interning at AXA Konzern AG, one of the leading insurance and financial services companies in Germany and a part of the international AXA Group - one of the largest insurers and asset managers in the world. During my internship in the Sales Partner Offer Control department of the Composite Retail division, I had the opportunity to work on various projects such as strategizing and executing sales campaigns, conducting competitive analyses in the insurance market, creating Excel tools for internal coordination of marketing and sales campaigns, publishing relevant content on the intranet using Pirobase CMS and Sharepoint, and organizing internal events. In addition, I was responsible for performance controlling and reporting, developing newsletters for brokers and exclusive sales teams, assisting with the recruitment process of interns, and supporting training sessions for independent sales partners. This internship has given me a deep understanding of the insurance and financial services industry, and equipped me with valuable skills in sales and marketing, project management, and data analysis. Show less



Digital Minds

• Germany
• Marketing and Advertising
• 1 - 100 Employee

• Online-Marketing

  • May 2020 - Aug 2020

  During my internship at Digital Minds, an online marketing agency, I gained valuable experience in strategizing and executing successful online marketing campaigns using key channels such as SEO, affiliate marketing, social media marketing, content marketing, and PPC. Throughout my internship, I honed my skills in market research and analysis, website design and development using Wordpress CMS, creating search engine optimized content, and mastering the basics of On-Page SEO (internal linking, meta tags) and Off-Page SEO (backlinks). This internship provided me with a comprehensive understanding of the ever-evolving landscape of online marketing, and equipped me with the necessary skills to thrive in this exciting industry. Show less



Bread & Bretzel Basket

• Canada
• Restaurants

• Language Internship

  • Apr 2017 - May 2017

  In 2017, I had the incredible opportunity to do a language internship at Bread & Bretzel Basket, a bakery and pastry shop in Waterloo, Canada. This internship allowed me to immerse myself in a new language and culture, which was a transformative experience. Working in sales and customer service allowed me to practice my English skills in real-life situations and gain confidence in using the language on a daily basis. Beyond language practice, I also gained valuable insights into Canadian culture, such as the importance of customer service and the appreciation for local and fresh food. I had the chance to interact with people from different backgrounds, learn about their experiences and perspectives, and develop a greater understanding and appreciation for cultural differences. This experience not only helped me improve my language skills but also broadened my cultural horizons and provided me with a unique perspective that I can apply in both personal and professional settings. Show less