jan Muhammad
IT Support Specialist at Bahria Foundation College- Claim this Profile
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Bio
Experience
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Bahria Foundation College
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Technology, Information and Internet
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100 - 200 Employee
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IT Support Specialist
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Aug 2021 - May 2023
Mirpur Khas District, Sindh, Pakistan Provide technical assistance and support to end-users for hardware and software Troubleshoot and resolve IT-related problems in a timely manner. Assist users with system access, software usage, and password resets. Log and track incidents in a help desk ticketing system. Escalate complex issues to higher-level support when required. Conduct user training on technology usage. Assist with hardware and software setup and configuration
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IT support
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Mar 2018 - Nov 2019
Mirpur Khas District, Sindh, Pakistan Delivered IT support services to faculty and students, addressing technical queries and concerns. Installed and configured software, performed hardware maintenance, and resolved network issues. Assisted in organizing IT workshops and training sessions for staff and students
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Education
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2017 - 2022
University of Sindh
Bachelor of Computer Science, Computer Software Technology/Technician -
2016 - 2016
Aptech Computer Educations
Diploma, Information Management System
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