Experience

Vitusapotek

• Norway
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Infrastrukturkonsulent

  • Apr 2023 - Present

• IT-consultant

  • Mar 2019 - Apr 2023

  • Support for all Vitusapotek, Ditt Apotek (Farmapro, network, IP telephony, server, PC, queue app system etc.)• Onsite support for the company's employees on location (meeting rooms (TV, conference equipment, server, administration, workstation, mobile telephony)• Case processing system• Inventory management• Communication with external suppliers



Freelance

• Prosjekter

  • Aug 2015 - Present

  Små IT-prosjekter inn mot nettverket mitt for å løse it-problemer, reinstallasjoner og drive rådgivning ved for eksempel kjøp av IT-utstyr, web hosting, oppsett av tekniske kontorløsninger som PCer, skrivere, mailserver, supporttjenester. Små IT-prosjekter inn mot nettverket mitt for å løse it-problemer, reinstallasjoner og drive rådgivning ved for eksempel kjøp av IT-utstyr, web hosting, oppsett av tekniske kontorløsninger som PCer, skrivere, mailserver, supporttjenester.



Coop Norge

• Norway
• Retail
• 700 & Above Employee

• IT-consultant

  • Aug 2018 - Mar 2019

  Receive, register, classify and prioritize inquiries * Solve inquiries on an ongoing basis through user guidance * Forward and escalate unresolved issues to the right point of contact * Keep users informed about status and progress * General IT support and troubleshooting with emphasis on o Citrix, and applications that Coop offers users through Citrix o Network and network problems in store o Cashiers and peripherals o PDA (handheld ordering terminal) o Lindbak POS (store data system) o User Management in AD / Active Directory) * Participation in shift and guard * Participation in projects as needed * Updating documentation Show less



Sykehuspartner HF

• Norway
• Hospitals and Health Care
• 700 & Above Employee

• IT-Consultant

  • Jun 2017 - Jun 2018

  • Deployment of PCs for health enterprises • troubleshooting, troubleshooting and repairing ICT equipment • Goods receipt • Packing / preparing orders and shipping to our customers • Deployment of PCs for health enterprises • troubleshooting, troubleshooting and repairing ICT equipment • Goods receipt • Packing / preparing orders and shipping to our customers



Sykehuspartner HF

• Norway
• Hospitals and Health Care
• 700 & Above Employee

• IT-support

  • Sep 2014 - May 2015

  • Handle critical ICT inquiries from users per. phone, email or web form. • Guide and inform users in a professional and service-oriented manner. • Solve cases that are routed further in the case management system. • Escalate inquiries if needed. • Assist with Infrastructure and Application Monitoring if required. • Assist in coordinating and managing incidents in case of interruptions in business critical systems. • Assist with alert to hospital partner managers and customer contacts. • Provide input for enhancement / updating of the knowledge database and functionality in support tools Show less



Norwegian School of Veterinary Science (NVH)

• Higher Education

• IT Consultant

  • Jan 2013 - Sep 2013

  • Operation and maintenance of auditoriums and seminar rooms. • General IT support, 1st line. • Support in Windows 7 • Installation of software and sometimes hardware. • Assist the PC administrator. • Citrix • Exchange • Active Directory • Operation and maintenance of auditoriums and seminar rooms. • General IT support, 1st line. • Support in Windows 7 • Installation of software and sometimes hardware. • Assist the PC administrator. • Citrix • Exchange • Active Directory



Statoil

• Norway
• Oil and Gas
• 700 & Above Employee

• IT Technician

  • Apr 2012 - Jan 2013

  Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners and workstations. Supporting customers using remote access technologies and also by visiting client sites. Duties: • Diagnosis of desktop, application, networking and infrastructure issues. • Experience of supporting a wide and varied client base. • Troubleshooting PC’s, laptops and mobile devices. • Administering the IT department’s policies and procedures. • Installation and support of telecommunication equipment. • Maintaining a log of all problems detected and system back ups. • Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2007 and 2010,Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations. • Responsible for maintaining backups and for project work such as new builds. • Working closely with software suppliers to resolve operational issues. • Troubleshooting and supporting of meeting room equipment. • Hp service center • Lexmark printers • Cisco Network C60 codec • Crestron DMPS 300, Crestron DM32X32. • Room controller: DM201C, DM100C. Show less



Riksrevisjonen

• Norway
• Accounting
• 200 - 300 Employee

• IT Technician

  • Jan 2012 - Apr 2012

  • Upgrading all PCs from Windows XP to Windows 7 (500 PCs) • System Center (Deploying Windows 7 and Office 2010) • Outlook configuration. • Encrypting drives with TPM Security. (Trusted Platform Module) • General Support to Office 2010 and Software problems. • Printers. • Active Directory • Upgrading all PCs from Windows XP to Windows 7 (500 PCs) • System Center (Deploying Windows 7 and Office 2010) • Outlook configuration. • Encrypting drives with TPM Security. (Trusted Platform Module) • General Support to Office 2010 and Software problems. • Printers. • Active Directory



Kvinesdal Videregående Skole

• ICT Trainee

  • Sep 2008 - Sep 2010

  First line support for students and staff, maintenance / operation of copiers, repair of computers, software installation, troubleshooting, etc. First line support for students and staff, maintenance / operation of copiers, repair of computers, software installation, troubleshooting, etc.



Elkjøp Stormarked Lyngdal AS

• Warehouse worker

  • Jan 2006 - Aug 2006

  My job consisted of receipt of goods / delivery control, placement of items, packing and dispatch of orders, product mailings and follow-up of customers. As warehouse manager, I had the responsibility for order and cleanliness. Tested also 30-day products that customers submitted. Reception / Registration service from customers. My job consisted of receipt of goods / delivery control, placement of items, packing and dispatch of orders, product mailings and follow-up of customers. As warehouse manager, I had the responsibility for order and cleanliness. Tested also 30-day products that customers submitted. Reception / Registration service from customers.