Jan Friedrich Naumann
Customer Success at Tidely GmbH- Claim this Profile
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Deutsch Native or bilingual proficiency
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Englisch Full professional proficiency
Topline Score
Bio
Experience
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Tidely
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Germany
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success
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2021 - Present
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Independent Business Consultant via Diebold Nixdorf / SoftCOM
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2021 - 2022
Agile process optimisation of Diebold Nixdorf tool features. Warehouse management and cash register systems. Employee training for introduction of new systems. Agile process optimisation of Diebold Nixdorf tool features. Warehouse management and cash register systems. Employee training for introduction of new systems.
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Independent Business Consultant via Diebold Nixdorf / SoftCOM
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2020 - 2021
Agile process optimisation of Diebold Nixdorf tool features. Employee training for introduction of new cash register systems. Agile process optimisation of Diebold Nixdorf tool features. Employee training for introduction of new cash register systems.
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PippaJean GmbH
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Germany
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Head of Project Management
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2013 - 2019
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SoftCOM
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Poland
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Software Development
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1 - 100 Employee
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Independent Business Consultant
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2011 - 2012
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Adler Modemärkte GmbH
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Germany
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Textile Manufacturing
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1 - 100 Employee
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Independent Business Consultant via Diebold Nixdorf / SoftCOM
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2011 - 2012
Employee training for introduction of new cash register systems; employee training for conversion of merchandise management system to RFID technology. Employee training for introduction of new cash register systems; employee training for conversion of merchandise management system to RFID technology.
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Macquarie Group
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Australia
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Financial Services
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700 & Above Employee
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Independent Business Consultant
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2010 - 2010
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Droege Group
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Business Consulting and Services
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1 - 100 Employee
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Business Consultant
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2008 - 2009
Focus Restructuring "Consumer goods and retail" - International mail order: Re-Organization in Marketing; Development of potential-orientated client model; Optimization of advertising cost allocation - Metalworking industry: Strategic adjustment of product areas; Securing liquidity; Working Capital Management; Preparation for rounds of refinancing Focus Restructuring "Consumer goods and retail" - International mail order: Re-Organization in Marketing; Development of potential-orientated client model; Optimization of advertising cost allocation - Metalworking industry: Strategic adjustment of product areas; Securing liquidity; Working Capital Management; Preparation for rounds of refinancing
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University of Cologne
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Germany
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Research Services
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700 & Above Employee
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Founding Managing Director KölnAlumni
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2002 - 2007
- Development Marketing strategy; Budget planning; Preparation of annual accounts. - Development of processes, member data base and integration to university administration. - Event planning: From fireside chats with selected guests to KölnAlumni Symposium with 1.200 participants. - Development Marketing strategy; Budget planning; Preparation of annual accounts. - Development of processes, member data base and integration to university administration. - Event planning: From fireside chats with selected guests to KölnAlumni Symposium with 1.200 participants.
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RES PUBLICA Consulting
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Köln und Umgebung, Deutschland
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Managing Director and Founder
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1996 - 2002
- Metro Vermoegensverwaltung: International Charlemagne Prize of Aachen Development of strategic and marketing concept to increase knowledge and recognition (SWOT-Analysis, Expert interviews, Identification of potentials) and initialization of co-operations resulting in introduction of guiding line and new products such as the Charlemagne Prize Europe Forum. - Metro Vermoegensverwaltung: Landgestüt Redefin Development of controlling and marketing concept (market analysis, extensive optimization concept) resulting in introduction of controlling system, identification of profitable products and further exploitation of the estate with revenue increase of 30%. - Gerling Konzern: Museum for East Asian Art Cologne Development of marketing concept; business model extension towards private event hosting resulting in 10% higher numbers of visitors and revenue growth of 30%. Show less
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Education
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Universität zu Köln
Diplom-Kaufmann, Business Administration -
Norges Handelshøyskole (NHH)
CEMS term abroad (ERASMUS scholarship) -
FernUniversität in Hagen
Intermediate Diploma, Economics -
Dresdner Bank Frankfurt
Bankkaufmann -
Humboldtschule Bad Homburg
Abitur