Jan Franco
Customer Success Manager at ClassCover- Claim this Profile
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Topline Score
Bio
Irene de Pedro
Jan has been my coworker for 5 years now, he was my trainer in ClassCover for the customer support role. He's an awesome teammate, always there to support you when you need help. He's fun to work with, he always has brilliant ideas to share with the team. There was never a dull moment working with Jan. He has proven himself as a fantastic colleague who has significant experience and all the required skills and I am very fortunate to have the chance to work with someone as outstanding as Jan. Jan will always have my highest recommendation.
Reen Gonzales
Jan is a senior to me in ClassCover and we have been in the same team for almost 4 years now. He was also the one who trained me when I first joined the company. He is very detail-oriented, can multitask, is easy to approach, is a team player, highly motivated, and tech-savvy. He also has extensive experience in being a quality assurance specialist who works directly with our Developers Team. He's been an asset to the company and his contribution to the company's growth and stability is very invaluable.
Irene de Pedro
Jan has been my coworker for 5 years now, he was my trainer in ClassCover for the customer support role. He's an awesome teammate, always there to support you when you need help. He's fun to work with, he always has brilliant ideas to share with the team. There was never a dull moment working with Jan. He has proven himself as a fantastic colleague who has significant experience and all the required skills and I am very fortunate to have the chance to work with someone as outstanding as Jan. Jan will always have my highest recommendation.
Reen Gonzales
Jan is a senior to me in ClassCover and we have been in the same team for almost 4 years now. He was also the one who trained me when I first joined the company. He is very detail-oriented, can multitask, is easy to approach, is a team player, highly motivated, and tech-savvy. He also has extensive experience in being a quality assurance specialist who works directly with our Developers Team. He's been an asset to the company and his contribution to the company's growth and stability is very invaluable.
Irene de Pedro
Jan has been my coworker for 5 years now, he was my trainer in ClassCover for the customer support role. He's an awesome teammate, always there to support you when you need help. He's fun to work with, he always has brilliant ideas to share with the team. There was never a dull moment working with Jan. He has proven himself as a fantastic colleague who has significant experience and all the required skills and I am very fortunate to have the chance to work with someone as outstanding as Jan. Jan will always have my highest recommendation.
Reen Gonzales
Jan is a senior to me in ClassCover and we have been in the same team for almost 4 years now. He was also the one who trained me when I first joined the company. He is very detail-oriented, can multitask, is easy to approach, is a team player, highly motivated, and tech-savvy. He also has extensive experience in being a quality assurance specialist who works directly with our Developers Team. He's been an asset to the company and his contribution to the company's growth and stability is very invaluable.
Irene de Pedro
Jan has been my coworker for 5 years now, he was my trainer in ClassCover for the customer support role. He's an awesome teammate, always there to support you when you need help. He's fun to work with, he always has brilliant ideas to share with the team. There was never a dull moment working with Jan. He has proven himself as a fantastic colleague who has significant experience and all the required skills and I am very fortunate to have the chance to work with someone as outstanding as Jan. Jan will always have my highest recommendation.
Reen Gonzales
Jan is a senior to me in ClassCover and we have been in the same team for almost 4 years now. He was also the one who trained me when I first joined the company. He is very detail-oriented, can multitask, is easy to approach, is a team player, highly motivated, and tech-savvy. He also has extensive experience in being a quality assurance specialist who works directly with our Developers Team. He's been an asset to the company and his contribution to the company's growth and stability is very invaluable.
Experience
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ClassCover
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Australia
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Education
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1 - 100 Employee
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Customer Success Manager
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Aug 2018 - Present
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Customer Service Representative
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Mar 2013 - Aug 2018
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The Coca-Cola Company
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United States
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Food and Beverage Services
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700 & Above Employee
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Level 2 Helpdesk Analyst
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Jan 2011 - Jul 2013
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Optus
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Australia
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Telecommunications
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700 & Above Employee
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Outbound Manager
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Apr 2008 - Jan 2011
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Education
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2004 - 2008
Philippine School of Business Administration
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
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