Experience

Epic Healthcare Staffing Shared Services, Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Jan 2022 - Present

  Responsibilities: • Build qualified and diverse candidate pipelines by conducting research using Boolean Logic. • Work with recruiting teams and hiring managers to identify talent needs and successful candidate profiles. • Contact prospective candidates through online and offline resources. • Qualify candidates through phone screenings and onsite interviews. • Pass-qualified candidates onto recruiting teams and hiring managers. • Keep candidate pipelines engaged throughout the recruiting process. • Maintain efficient and effective communication with candidates, HR leadership, and hiring managers. • Maintain and update ATS with correct and accurate information and status for all candidates. • Conduct research and update the team on new and changing recruitment and sourcing technologies and methods. • Generate hiring activity reports. • Other related duties as assigned. Show less



Korn Ferry

• United States
• Business Consulting and Services
• 700 & Above Employee

• Talent and Sourcing Specialist

  • Aug 2021 - Jan 2022



SYSGEN RPO

• Philippines
• Staffing and Recruiting
• 1 - 100 Employee

• Technical Recruiter

  • Mar 2021 - Aug 2021



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Specialist

  • Oct 2019 - Sep 2020

  •Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. •Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. •Sets up interviews between candidates and hiring managers. •Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building. •Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2018 - Jul 2019

  Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support Show less