Jan-Adrian Craggs

Information Technology Business Analyst at Daimler Truck Southern Africa
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Contact Information
us****@****om
(386) 825-5501
Location
East London, South Africa Metropolitan Area, ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Native or bilingual proficiency

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Credentials

  • ITIL® Foundation Certificate in IT Service Management
    Foster-Melliar
    Sep, 2021
    - Nov, 2024
  • Complete Introduction to Google Data Studio 2020 Edition
    Udemy
    Jun, 2021
    - Nov, 2024
  • Global Cyber Security
    Daimler AG
    Jun, 2021
    - Nov, 2024
  • Introduction to Programming Using Python
    Udemy
    Jun, 2021
    - Nov, 2024
  • Data@Daimler
    Daimler AG
    Apr, 2021
    - Nov, 2024
  • Product Safety & Liability
    Daimler AG
    Jan, 2021
    - Nov, 2024
  • Sustainability
    Daimler AG
    Nov, 2020
    - Nov, 2024
  • Integrity@Work
    Daimler AG
    Oct, 2020
    - Nov, 2024
  • Lean Certification
    Training Leadership Consulting
    Jul, 2016
    - Nov, 2024
  • EOH people management
    Deloitte
    Jan, 2016
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Mar, 2022
    - Nov, 2024

Experience

    • South Africa
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Information Technology Business Analyst
      • Aug 2021 - Present

      Daimler Trucks & Buses Southern Africa (DTBSA) has an exciting position for an IT Business Analyst to support and guide the Commercial Vehicle Plant users with maintenance, development and operations of all IT requirements. To ensure the implementation of digital solutions for maintenance and enhancements of relevant applications in order to support best user and customer experience. To coordinate all IT involvement in Commercial Vehicle Plant projects, ensuring timely delivery of the IT Requirements. Main Tasks: Software & Application Support: To ensure all the commercial vehicle plant software requirements are understood and upgrades processed as required. Support the day to day functioning of systems through the support of the suppliers contracted to ensure application operations. Hardware/Infrastructure Support: To ensure all production hardware is maintained, operational and upgraded in line with the requirements. This includes online hardware that supports the day to day production process, ensure no down time on the production line. Contractor Management: To support the BA & Projects Team leader in the effective management of all suppliers and contractors responsible for providing an IT support to the Commercial Vehicle plant. Digital Innovation and Process Development: To support the commercial vehicle plant users to enhance the current systems and implement digital solutions to improve the efficiency of the production processes. To co-ordinate all implementations with the business users and the DTBSA IT department to ensure solutions that are integrated across the DTBSA landscape. Show less

    • South Africa
    • Automotive
    • 700 & Above Employee
    • Industrial Engineer
      • Jul 2019 - Jul 2021

      Project Management of Parts and Supplier Localisation & Readiness for Mercedes-Benz [W206 C-class - new car model] Project Management of Parts and Supplier Localisation & Readiness for Mercedes-Benz [W206 C-class - new car model]

    • Senior Industrial Engineer
      • May 2017 - Jul 2019

  • InSync Solutions
    • East London
    • Industrial Engineer
      • Mar 2014 - Jul 2019

    • South Africa
    • Business Consulting and Services
    • 100 - 200 Employee
    • Junior SAP Consultant
      • Jan 2013 - Feb 2014

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Graduate
      • Jan 2008 - Dec 2012

      SAIIE Student Representative Committee Member SAIIE Student Representative Committee Member

    • South Africa
    • Business Consulting and Services
    • 1 - 100 Employee
    • Vacation Work for Students
      • Dec 2011 - Jan 2012

      Junior Business Analyst. Junior Business Analyst.

    • South Africa
    • Food and Beverage Services
    • 700 & Above Employee
    • Vacation work for Students
      • Jun 2011 - Jul 2011

      Helped out building the safety stock models and compiling and gathering data in the Supply and Planning division. Helped out building the safety stock models and compiling and gathering data in the Supply and Planning division.

Education

  • University of Pretoria/Universiteit van Pretoria
    Bachelor of Engineering - BE, Industrial Engineering
    2008 - 2012
  • Training Leadership Consulting
    Lean Certification, Lean Six Sigma
    2016 - 2016
  • Metamorpho
    Personal development & Team building
    2006 - 2007

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