Business Analyst

• Jan 2023 - Present

Creating synergies between IT & business. Focusing on digital transformation, incl. marketing, CRM, Campaign Management and digital technologies. Helping with CRM & SF Application Software, business development, B2B sales, digital marketing, bringing information from customer care to sales department, growth hacking a IT consulting services. Creating synergies between IT & business. Focusing on digital transformation, incl. marketing, CRM, Campaign Management and digital technologies. Helping with CRM & SF Application Software, business development, B2B sales, digital marketing, bringing information from customer care to sales department, growth hacking a IT consulting services.

Project Manager

• Jan 2023 - Present

Service Delivery Manager

• Oct 2022 - Present

- Single Point of Contact for customer, Managing delivery of new requests and releases,- Management of partial development projects and delivery of new customer requirements,- Regular communication with key stakeholders on the customer side,- Providing full service and comprehensive customer care in post-project phase,- B2B communication with clients, discovering solutions and joint fulfillment of their needs and values,- Providing operation status of the platform in form of the monthly and quarterly status reports,- Priorities requirements management and their biweekly sprint planning. Show less

Event Organizer

• Dec 2021 - Present

Consultant / IT Project Manager

• Aug 2022 - Jan 2023

- Inventing internal product, one of a kind, coming soon (2023); - https://www.21attributes.com; - supervising project & delivery management, prioritization; - customer engagement, daily B2B communication. - Inventing internal product, one of a kind, coming soon (2023); - https://www.21attributes.com; - supervising project & delivery management, prioritization; - customer engagement, daily B2B communication.

Business Development Manager

• Oct 2019 - Sep 2022

- Helping our clients & partners with custom software delivery and saving $ thanks to our experience from corporate international clients as well as local and international Start-Ups; - In close cooperation with delivery team finding the perfect solutions for clients, working on a pre-sale phase and ensuring the proper needs and requirements are met using (mostly) agile methodology; - Business Intelligence & Analysis, Strategic Management & Business Planning; - Responsible for co-developing business strategies and its execution; - Building relations and partnerships with clients, account management; - Building brand awareness and community. Show less

CEO & Co-founder

• Jun 2018 - Nov 2021

Making electric city scooters & bikes renting and sharing system come to life. Focus on Brno and South Moravian region. Cooped with re.volt.Business Development mobility services & eMoto / eScooter sharing

E-moto Mobility & renting

• Jul 2018 - Feb 2019

It's here. Cooperative, ecological, environmental and budget friendly, swift and stylish urban mobility.Electric motorbikes are roaring across Brno! We want to be part of the future. We want to change the way people will think about means of transport. We want to reduce traffic jams. We want to eliminate public space used by parked cars and make it available for citizens to use it. We want to make cities more healthier by reducing emissions produced by cars and other means of transport. We want to make cities more greener and better places to live in. We want to change the way people will be committing to work, shops and other places. We want to encourage people to discover new routes, paths and shortcuts in their neighborhoods. We want to rediscover lost and hidden jewels of the cities. We want to build working, economical, ecologic and prosperous charging network across the cities. We want to make it easy-to-use. For everyone. Youngsters, grown ups and our elders too. We want to share this easy-to-ride electric motorbikes and scooters all over cities for people to use it.We want you to enjoy it the same way we do. We would love to find someone with similar vision for cooperation! (Is that you?)It's here. Future is here. Show less

Relationship Manager

• Aug 2018 - Oct 2019

Responsible for B2B solutions and partnerships. Developing a deep understanding of the business challenges that clients face. Identifying opportunities to increase clients profit and satisfaction while on the other hand losing theirs worries about due dates of invoices and not having a reliable cashflow. Serving to build better relationships. Key account management. Representing company at conferences and workshops. Responsible for partnerships with chambers (of commerce, of certified accountants, of road transport operators). Show less

Executive Assistant to CEO & founder

• Apr 2018 - Jun 2018

CEO's (Michal Zámec) right hand. Duty 24/7. Expecting unexpected. CEO's (Michal Zámec) right hand. Duty 24/7. Expecting unexpected.

Cabin Crew

• Nov 2015 - Mar 2018

Regular briefings before each and every flight plus job tasks about, but not limited to: safety and security, search of the aircrafts (before, as well as during the flight), partly preparing and controling of flight catering, serving customers during the flight, solving emergencies/crisis during the flight (medical, service related, technical...), managing duties related to specific destinations - countries of our arrival, as well as duties related to our home base - Dubai international airport. Show less

Slovak comunity manager (freelancing)

• Aug 2015 - Mar 2016

Moderator. Creating and running events (on/off-line) and gatherings.Supervising volunteers from community. Link between the developers and users via different channels. Making sure that communication was done in respectable manner as well interesting and enriching for all participants. Averting all nuisances and prejudicial attitudes, which can emerge from various online buzz, while strengthening community's spirit. Moderator. Creating and running events (on/off-line) and gatherings.Supervising volunteers from community. Link between the developers and users via different channels. Making sure that communication was done in respectable manner as well interesting and enriching for all participants. Averting all nuisances and prejudicial attitudes, which can emerge from various online buzz, while strengthening community's spirit.

Team Leader

• Feb 2015 - Jul 2015

Supervising mixed sales team (juniors, part-timers, full-timers) and being responsible for customer satisfaction with our products and services. Team and individual trainings. Workshops, controlling, motivation and following feedback with focus on achieving goals and self-improvement of sales agents. Supervising mixed sales team (juniors, part-timers, full-timers) and being responsible for customer satisfaction with our products and services. Team and individual trainings. Workshops, controlling, motivation and following feedback with focus on achieving goals and self-improvement of sales agents.

Project Manager

• Sep 2013 - Feb 2015

Working efficiently within the budget and time limitations. Reporting partial costs and timings for better analysis of workflows and future savings across the contracts. Established trust between the company and: - the insurer towards various hazardous tasks and potentially tremendous compensation in case of our failure - the new network provider, securing broader coverage, better service and significant savings Right hand to the owner, CEO, working on the sites, taking care of logistics & supply chains, time tables, dealing with part-time workers. Show less

Project Assistant to the Contractor

• Jun 2014 - Sep 2014

Assistant of the contractor. Assistant of the contractor.

Account manager

• Apr 2013 - Sep 2013

I am offering promoted advertising (propagation) & full service for our premium clients and their profiles on our webpages in Czech rep. region (www.znamylekar.cz).Besides that I am right hand for our former clients in case, that they are in need of any kind of help.

Head Of Customer Service

• Dec 2012 - Sep 2013

I was explaining every necessary details of our service at our webpage to our clients. Also I was answering any other questions of our clients about our service (as well as questions about our company to a very new clients). I was checking if everything is OK, their level of satisfaction. I was showing them, how to set up their profile right, how to use all possible function of theirs profiles and in the end I was convincing then, why to use all the rest of possible function and possibilities if they didn't wanted to do in the beginning.Periodically I was reporting all my work & all new comments, recommendations + complaints to our headquarter.I was right hand of our sales representatives.I was administrator of the webpage in our region. Show less

assistant of chef, waiter, housekeeper

• Jul 2012 - Aug 2012

I was right hand of our chef in the kitchen. In her absence my duty was to prepare meals by myself. As a waiter I was serving the meals to our clients (breakfast, lunch, dinner) and I was preparing snacks. During the weekends when our clients was leaving I was cleaning, preparing & getting ready for use all the rooms and lounge, common rooms, meeting rooms + some basic maintenance. I was right hand of our chef in the kitchen. In her absence my duty was to prepare meals by myself. As a waiter I was serving the meals to our clients (breakfast, lunch, dinner) and I was preparing snacks. During the weekends when our clients was leaving I was cleaning, preparing & getting ready for use all the rooms and lounge, common rooms, meeting rooms + some basic maintenance.

Professional Photographer for Kaman's Art Shoppes

• May 2012 - Jul 2012

Taking pictures of guests on multiple spots and in different situations. Giving advices to the customers at a kiosk. Issuing and selling photos as well as other photo items. Taking pictures of guests on multiple spots and in different situations. Giving advices to the customers at a kiosk. Issuing and selling photos as well as other photo items.