Case Manager

• May 2022 - Present

• Manage over 150 personal injury cases including gathering medical records, treatment updates, prepare client files, legal contracts as well as prepare and execute closing documents • Conduct client enrollment, complete discovery with clients, update individual clients on current case status, ensuring excellent customer service to all clients • Manage over 150 personal injury cases including gathering medical records, treatment updates, prepare client files, legal contracts as well as prepare and execute closing documents • Conduct client enrollment, complete discovery with clients, update individual clients on current case status, ensuring excellent customer service to all clients

Office Manager

• Feb 2011 - Mar 2022

• Manage over 120 litigation cases including gathering medical records, treatment updates, prepare client files, legal contracts as well as prepare and execute closing documents• Conduct client enrollment, complete discovery with clients, update individual clients on current case status, ensuring excellent customer service to all clients• Confirm CPT code amounts through cms.gov and file pleadings via the Florida Courts E-Filing Portal• Manage the firms PIP department• Prepare legal contracts, coordinate hearings, depositions, mediations and meetings between firm attorneys, clients, and defendants• Validate medical providers submitted proper documentation for billing purposes• Maintain daily office operations, perform office supply inventory and replenishment• Report directly to the CEO of the firm on a daily basis, prepare and present monthly status updates for the firm• Input and organize all trial orders on attorney calendar• Supervise and delegate day to day activities of employees• Screen, interview and assist with the training of new applicants• Originate and implement policies and procedures, as needed• Create, update and maintain firm database, as appropriate• Perform other related duties and special projects as assigned Show less

Office Manager, Litigation paralegal, Case Manager

• Feb 2011 - Mar 2022