Jamila Hamilton

IT Support Specialist at Clarity Voice
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Contact Information
us****@****om
(386) 825-5501
Location
Redford, Michigan, United States, US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • IT Support Specialist
      • Jan 2015 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Assistant
      • Jun 2011 - Jan 2015

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Telecommunications Specialist
      • Jan 2001 - Dec 2010

       Designated technology, on-the-job-trainer  Maintained, troubleshoot, and upgraded cell cite equipment  Coordinated conference calls for individuals responsible for testing customer interfaces,technologies and networks  Managed system applications and ensured quality customer service  Worked with technologies/systems: T1-T3 circuits, DSL, Sonet, Fiber  Verified services by testing and re-programming circuits, equipment, and alarms  Consulted engineers regarding equipment repair and changing and re-routing services  Investigated customer’s issues and routed service requests to appropriate staff members for quick resolutions Show less

Education

  • ITT Technical Institute-Canton
    Associate of Science (AS), Software Development
  • National Institute of Technology-Southfield
    Certification, Computer/Electronics Technology
    1999 - 2001

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