Experience

Sefton Park Palm House Preservation Trust

• Travel Arrangements
• 1 - 100 Employee

• Event Coordinator

  • Oct 2021 - Present



Princess Cruises

• United States
• Travel Arrangements
• 700 & Above Employee

• Production Cast Member / Cruise Staff

  • Nov 2013 - Mar 2020

  • Experience working in large teams, performed regularly in stage productions for luxury cruise brands • As cruise staff we were responsible for hosting and managing regular events, which required strong organisational and communication skills; ensuring guests felt welcome, at ease and enjoyed the event • Responsible for ensuring guest satisfaction was achieved by offering an intuitive and personalised style of service and adapting this if required or when dealing with crew and guests from different cultures and backgrounds • Elected as crew welfare representative to liaise with HR to organise and manage social events for crew, this required emotional resilience and empathy when dealing with conflict and resolving crew issues • Selected for promotion to assistant company production manager which involved; - Managing a team of up to 16 crew ensuring procedures were complete and team were motivated to deliver high standard performances - Ensuring the production started punctually, it was organised and safe - Supporting production manager with office tasks and administrative work • Responsible for ensuring guest safety at all times, fully trained in safety and emergency procedures; including crisis management, security and first aid • Have hosted VIP guests and high-profile events, this involved the promotion and cross selling of excursions and products to increase ancillary revenue for the business Show less



Holland America Line

• United States
• Travel Arrangements
• 700 & Above Employee

• Production Cast Member

  • Feb 2016 - Oct 2016

  Employed by Belinda King Creatives to perform Production Shows on Holland America Line Employed by Belinda King Creatives to perform Production Shows on Holland America Line



Various Companies

• United States
• 700 & Above Employee

• Brand Representative Event Manager

  • Jan 2006 - Oct 2013

  • Worked for range of agencies including; Motive action, ID staffing, Mash Staffing, Kreate, Sense staffing • Accountable for liaising with the client and translating their requirements to produce engaging launch events which deliver the brands vision e.g. Created a flash mob production for a new Givenchy fragrance promoting relationship with Debenhams and Justin Timberlake• Experienced event runner, have been responsible for VIP’s and talent, ensuring they were appropriately briefed on event schedule, the expectations of them and the overall vision for the brand, and looking after their well-being on the day • In depth sales and promotion experience working in-store or at major events around the UK • Accountable for conveying the brand message to the public, promoting the product and converting this into sales • Responsible for managing logistics and ensuring the event and marketing material met the clients brief and expectations • Responsible for collecting customer data for future sales opportunities being mindful of GDPR and using different technology and applications Show less



St John Hotel Leciester Square

• London, England, United Kingdom

• Bar Supervisor

  • Apr 2012 - Sep 2013

  • Main responsibility was as Bar Supervisor in Michelin star restaurant, managing staff and day to day operation • Ensured brand style of service and standards were delivered, whilst offering the highest quality presentation of beverages to guests • Other responsibilities included; cashing up, inventory management, stock taking and store open/close • Main responsibility was as Bar Supervisor in Michelin star restaurant, managing staff and day to day operation • Ensured brand style of service and standards were delivered, whilst offering the highest quality presentation of beverages to guests • Other responsibilities included; cashing up, inventory management, stock taking and store open/close



Spirit Productions Worldwide LTD

• Entertainment
• 1 - 100 Employee

• Professional Dancer

  • Oct 2005 - Apr 2013

  • Performed for high profile clients and at luxury events around the world including the Kodak theatre LAX and in Monte Carlo for Grand Prix and New year’s Eve • Performed on Television shows such as X Factor an The Voice which gives an appreciation and understanding of how stage and LIVE events are run and managed • Have performed at many corporate events for a diverse range of companies • Experienced performing in pantomimes across the UK • Cast member for Spirit productions performing in theatres globally Show less



Cadogan Hall

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Bar Staff

  • Mar 2009 - Sep 2011

  Performed various roles including; bar work, coat check, ushering duties and selling food and beverage Performed various roles including; bar work, coat check, ushering duties and selling food and beverage



Harrods

• United Kingdom
• Retail
• 700 & Above Employee

• Brand Representative

  • Jan 2007 - Mar 2009

  Responsible for providing luxury service and sales assistance whilst representing premium brands Responsible for providing luxury service and sales assistance whilst representing premium brands



Disneyland Paris

• France
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • 2004 - 2004

  Performed in daily Shows and parades Performed in daily Shows and parades