Experience

Eight Bit Studios

• United States
• Software Development
• 1 - 100 Employee

• Digital Project Manager

  • Sep 2022 - Present



Fetch

• United States
• Technology, Information and Internet
• 700 & Above Employee

• • Feb 2022 - Jun 2023

  - Organize and lead project discovery, planning, working, and status meetings- Manage project scope, budget, and schedule while focusing on regular and timely delivery of value- Ensure projects meet the strategic and business goals of Fetch and the partner- Work collaboratively with project team members across all functional areas to keep them in scope and aligned with project expectations- Maintain a close dialogue with partners, the project team, and internal and external stakeholders- Support the sales and partner teams- Produce estimates and proposals for different projects Show less

• • Oct 2020 - Feb 2022

  Responsibilities: - Oversee and ensure smooth daily operations for Fraud team- Take full responsibility and ownership over individual performance including celebrating the wins, and coaching during the challenges- Interview, hire, and train new Fraud Prevention Analysts and ensure consistently high performance- Build strong relationships with team of Fraud Analysts to understand each person’s strengths and help them outperform and grow.- Set and achieve goals for individuals, and the team as a whole, including conducting regular performance reviews.- Minimize loss due to fraudulent activity and abuse of the system- Optimize team practices to maximize efficiency of the team in processing investigations, meanwhile minimizing ‘false positives’ and the impact of inadvertently closing the account of a legitimate or well-behaved user- Develop, implement, maintain, and improve systems and best practices that will help the Fetch Fraud team grow and scale efficiently with our user base.- Manage Fraud Analyst time off. Show less

• • Dec 2019 - Oct 2020



Vivid Seats

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Fraud Analyst

  • Jul 2014 - Dec 2019