Development Officer

• May 2022 - Present

Development Systems & Data Administrator

• Aug 2021 - May 2022

Some of my responsibilities in this role include: -Overseeing and performing all gift processing and tax acknowledgment programs, including writing tax acknowledgment letters and invoices -Regularly reviewing our CRM database practices to improve data entry, reporting, and accessibility -Preparing monthly reconciliation and reporting for the annual audit in collaboration with the finance department -Analyzing donor data and presenting reports for the development department, finance, and leadership teams to inform fundraising goals, plans, and progress -Processing volunteer requests, event registration, and coordination of in-kind donations and drives -Identifying and creating strategies to increase volunteer and first-time donor engagement and retention -Generating mail lists for direct mail fundraising, specifically using donor data to inform best direct mail strategies to reduce cost and maximum return rates -Assisting in event planning, support, logistics, and donor follow up Show less

Development Operations Supervisor

• Nov 2020 - Aug 2021

Some of my responsibilities and in this role included:-Maintaining the accuracy and integrity of Raiser's Edge Database, regularly performing database cleanup, and evaluating data entry rules and norms -Successfully oversaw and managed timeline for CRM database upgrade in collaboration with Blackbaud in 2021-Oversaw all gift processing and tax acknowledgment programs-Created and facilitated Raiser’s Edge and operations training for the department-Worked closely with the Director of Development and consultants on direct mail strategies and mailings -Processed monthly invoicing, monthly expense reporting, monthly reconciliation, and annual audit with finance-Created queries and reports for the development department, finance, and leadership Show less

Development Associate

• May 2019 - Nov 2020

Some of my responsibles in this role included: -Processed all donations and tax acknowledgment letters -Managed organizations @info inquiry email and development department email -Assisted with event support and social media content creation on an as-needed basis

Senior Welcome Team

• Sep 2017 - Aug 2019

Some of my responsibilities in this role include:-Providing a high level of customer assistance and support with membership sales and billing, including collection and recording of delinquent dues and A/R reports -Creating and implementing training materials and training front desk staff-Creating a monthly work schedule for front desk staff

Welcome Team

• Dec 2014 - Sep 2017

Some of my responsibilities in this role included:-Preforming administrative, receptionist, and inventory duties in line with business needs -Practiced regular walkthroughs during opening and closing shifts, ensuring gym cleanliness

Education Coordinator

• Jan 2019 - May 2019

U-Access is a program that helps students with housing, food, and economic insecurities. Main responsibilities were to, create monthly professional development workshops for staff and volunteers, create awareness and community around the U-Access office, and educate campus about student poverty. U-Access is a program that helps students with housing, food, and economic insecurities. Main responsibilities were to, create monthly professional development workshops for staff and volunteers, create awareness and community around the U-Access office, and educate campus about student poverty.

Student Intern

• Jul 2018 - Aug 2018

During my summer internship I worked on creating an extensive resource binder for clients transitioning into adulthood. This binder was made for clients who were making this transition independently. I also spent time shadowing staff during meetings with clients and helped with administrative tasks as needed. During my summer internship I worked on creating an extensive resource binder for clients transitioning into adulthood. This binder was made for clients who were making this transition independently. I also spent time shadowing staff during meetings with clients and helped with administrative tasks as needed.