Experience

Staypineapple

• United States
• Hospitality
• 1 - 100 Employee

• People & Culture Manager

  • Aug 2021 - Present

  • Oversee all aspects of P&C including Employee Relations at 5 hotels and 2 F&B operations, including one union property. • Expanded administrative technology solutions and available compliance toolkits. • Implemented a comprehensive Google Classroom learning platform, consolidating three separate LMS platforms into one, and saving $10k in annual subscription fees. • Point of contact for implementation of new business entity in our HRIS (Paylocity). • Manage Payroll dept and review… Show more • Oversee all aspects of P&C including Employee Relations at 5 hotels and 2 F&B operations, including one union property. • Expanded administrative technology solutions and available compliance toolkits. • Implemented a comprehensive Google Classroom learning platform, consolidating three separate LMS platforms into one, and saving $10k in annual subscription fees. • Point of contact for implementation of new business entity in our HRIS (Paylocity). • Manage Payroll dept and review and approve bi-weekly payroll registers.

• P&C and Learning Business Partner

  • May 2021 - Aug 2021

  • Designed and launched a fully digitized Personnel Action Form, enabling one-click approvals with automatic routing, and saving $1000+ per month in labor costs. • Created an Intranet site to develop an internal brand for the People and Culture division, increasing visibility and accessibility of centralized P&C Team to national properties.

• People & Culture Generalist

  • Oct 2020 - May 2021

  • Manage training and compliance for all employees across multi-state properties. • Process bi-weekly, multi-state payroll - including tracking garnishments, immediate pay states, and performing regular audits. • Prepare regular and specialized reports to support functions of IT, Benefits, and Accounting departments. • Chairperson of new Wellness Initiative focused on educating employees about available health and wellness programs, and expanding offerings with minimal employer costs.



Tom Douglas Restaurants

• Restaurants
• 100 - 200 Employee

• Human Resources Generalist

  • Apr 2019 - Oct 2020

  ▪︎ Maintained records, files, and updated permits for 16 locations and 800+ employees. ▪︎ Ran bi-weekly payroll across multiple companies. ▪︎ Performed audits on benefits and payroll deductions and maintained best practices on personnel files. ▪︎ Worked within the department to improve new hire orientation procedures in order to better communicate company benefits and employment standards to employees. ▪︎ Lead recruiting strategies, performed employee onboarding, and maintained I-9… Show more ▪︎ Maintained records, files, and updated permits for 16 locations and 800+ employees. ▪︎ Ran bi-weekly payroll across multiple companies. ▪︎ Performed audits on benefits and payroll deductions and maintained best practices on personnel files. ▪︎ Worked within the department to improve new hire orientation procedures in order to better communicate company benefits and employment standards to employees. ▪︎ Lead recruiting strategies, performed employee onboarding, and maintained I-9 records. ▪︎ Developed and implemented a comprehensive COVID-19 training program including creating employee educational materials & new hire safety training, and outlining company policies & exposure protocols.

• Assistant Manager

  • Sep 2014 - Apr 2019

  ▪︎ Oversaw FOH service for a $7.5M/yr restaurant (LOLA), including recruiting and interviewing candidates. ▪︎ Developed a 12 week recurring training program to maintain service standards and provide ongoing education to staff. ▪︎ Coached team as needed to increase the perceived value of goods and services to our clientele. ▪︎ Grew social media presence, doubling Instagram account followers in the first 6 months, by posting strategically and encouraging engagement through intentional… Show more ▪︎ Oversaw FOH service for a $7.5M/yr restaurant (LOLA), including recruiting and interviewing candidates. ▪︎ Developed a 12 week recurring training program to maintain service standards and provide ongoing education to staff. ▪︎ Coached team as needed to increase the perceived value of goods and services to our clientele. ▪︎ Grew social media presence, doubling Instagram account followers in the first 6 months, by posting strategically and encouraging engagement through intentional dialogue.



PF Changs China Bistro

• United States
• Restaurants
• 700 & Above Employee

• Trainer | Lead Server

  • Aug 2011 - Sep 2014

  ▪︎ Developed leadership skills by training new hires and providing ongoing mentorship well beyond the training period. Maintained in depth menu knowledge with awareness of allergens & dietary needs. ▪︎ Utilized time management and multitasking skills to coordinate a seamless dining experience for multiple parties, anticipating needs and delivering service with grace and efficiency. ▪︎ Developed leadership skills by training new hires and providing ongoing mentorship well beyond the training period. Maintained in depth menu knowledge with awareness of allergens & dietary needs. ▪︎ Utilized time management and multitasking skills to coordinate a seamless dining experience for multiple parties, anticipating needs and delivering service with grace and efficiency.



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Bartender | Regional Trainer

  • May 2006 - Aug 2011

  Worked at multiple locations within the company while progressively taking on more roles and responsibilities. The corporate training program implemented by Darden (parent company) was incredibly thorough and set a personal standard for developing training material. Worked at multiple locations within the company while progressively taking on more roles and responsibilities. The corporate training program implemented by Darden (parent company) was incredibly thorough and set a personal standard for developing training material.