Experience

Veritas Document Solutions - An RRD Company

• United States
• Printing Services
• 1 - 100 Employee

• Project Business Analyst

  • May 2022 - Present



TD

• Canada
• Banking
• 700 & Above Employee

• Business Analyst

  • Jan 2022 - Present



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Business Analyst

  • May 2021 - Jan 2022



SecurIT | a Cegeka Company

• Netherlands
• Computer and Network Security
• 1 - 100 Employee

• Project Manager/Workfront Administrator

  • Mar 2019 - Jun 2020



Getronics

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• IT Service Desk Manager

  • Nov 2018 - Feb 2019

  Service Desk Manager supporting our partner Cintas. Managed 38 staff, mentoring, HDI /HDI Manager certified Service Desk Manager supporting our partner Cintas. Managed 38 staff, mentoring, HDI /HDI Manager certified



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Resource and Demand Management

  • Aug 2006 - Oct 2017

• Resource and Demand Management

  • Aug 2006 - Oct 2017

• ASG Planning and Operations

  • Aug 2006 - Oct 2017

  UHG IT Financial Enterprise Administration Domain

• IT Sr Consultant

  • Aug 2006 - Oct 2017

  Sr. Business Analyst - Assist with analyzing business user needs to assess technical feasibility and solutions. Assist with translating business requirements into functional specifications and managing changes. Assist with estimating the amount of analysis and development effort needed based on requirements. Involved in the full systems lifecycle. Simulates or recreates user problems to resolve operating difficulties and identify problems. Assist in testing of software to ensure proper operation and freedom from defects. Assist in reporting to management on status of projects. Project Manager - All aspects of project management from project initiation, budget, resourcing to implementationApplication Vulnerability Management - Primary point of contact for software vulnerability remediation efforts. Collaborated with development teams, application managers to ensure software vulnerabilities are tracked, uploaded into SCAR and Fortify, addressed, and remediated appropriately.SharePoint Site Administrator- Create new sites and manage existing sitesAd Hoc reporting on as needed basis at management requestHelp assess the planning for retirement of products and migration plans for functional evolution of the system infrastructure Other duties - onboarding new staff - Request network access, maintain multiple email distribution list, training new staff . Attend as needed monthly finance budgets, staffing and forecast meetings

• QA Release Manager

  • Mar 2007 - Jan 2008

  Managing a team of QA staff ensuring all components spanning multiple projects and multiple clients for scheduled releases Ensuring all code has been fully tested (system, integration & regression) prior to master environment moveManaged daily defect status call tracking all defects detected per release within Mercury Test DirectorCompiled daily dashboard report company wide along with statistics

• Senior Systems Analyst

  • Sep 2006 - Mar 2007

  Responsibilities include but not limited to functional specificationsDefining project scope, project plans from inception to implementationProject budgetsEnsuring development team is following standards and procedures