Experience

TS Pumps

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Sales Engineer

  • Apr 2023 - Present

  Runcorn, England, United Kingdom



IWAKI PUMPS CO. LTD.

• 1 - 100 Employee

• Account Manager

  • May 2021 - Apr 2023

  Shrewsbury, England, United Kingdom • Managing and Developing Various Accounts Across the UK & Ireland, answering customer enquiries which may include product availability, providing quotations, any additional upsell, delivery times and status of order and ensuring all are dealt with promptly and accurately. • Consistently achieve in agreed monthly targets. • Maintaining Regular communication and continue to develop relationships with all customers. • Communicating accurately and regularly the stock availability… Show more • Managing and Developing Various Accounts Across the UK & Ireland, answering customer enquiries which may include product availability, providing quotations, any additional upsell, delivery times and status of order and ensuring all are dealt with promptly and accurately. • Consistently achieve in agreed monthly targets. • Maintaining Regular communication and continue to develop relationships with all customers. • Communicating accurately and regularly the stock availability, ensuring inventory records are up to date and ordering stock when needed. • Using various I.T. systems, Including Ms-Office Products to maintain up-to-date customer records and to track the status of orders and deliveries • Use Of Sage to carry out client invoicing Show less



Lookers Nissan

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Workshop Controller/Front desk advisor

  • Mar 2020 - May 2021

  Cheshire West and Chester, England, United Kingdom Welcoming and booking daily customers Dealing with all queries Detailing jobcards for technicians to follow Following up and providing updates to customer throughout the day Selling of Service plans and any additional work needed Continual database cleaning Money handling General administration Use of Various Systems including Kerridge and 1Link Experience in Workshop Control organising day to day running of the workshop



Monk Conveyors Ltd

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Mechanical Engineer

  • May 2018 - Feb 2020

  Aldershot, England, United Kingdom Building various frameworks specialising in the optical industry. General Maintenance and servicing on conveyor belt systems Minor electrical installation Sushi belt installation Stock taking and packaging and general workshop duties Breakdown repairs



Drive Vauxhall

• United Kingdom
• Automotive
• 1 - 100 Employee

• Senior Customer Service Representative

  • Aug 2016 - May 2018

  Aldershot, England, United Kingdom Liasing between customer and technician Greeting customers a d Scheduling services Estimating time and costs associated with repairs. Handling customer complaints Responding to customer requests Tracking the vehicle's progress through the workshop Money Handling