Experience

Royle Printing

• United States
• Printing Services
• 1 - 100 Employee

• Customer Service Manager

  • Oct 2021 - Present

• Project Manager

  • Jun 2016 - Oct 2021



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Print Production Account Specialist 3

  • Sep 2010 - Jun 2016

  Coordinate production of printed materials with internal plants and external vendors. Monitor progress of jobs in production to ensure jobs are on time and on budget. Assist regional sales team with pricing requests, project mock-ups, and manufacturing suggestions. Lead internal auditor, ensuring compliance to ISO 9001:2008 and 14001:2004 standards. Train new and existing employees in project management and workflows. Designate lead in charge of service personnel and service… Show more Coordinate production of printed materials with internal plants and external vendors. Monitor progress of jobs in production to ensure jobs are on time and on budget. Assist regional sales team with pricing requests, project mock-ups, and manufacturing suggestions. Lead internal auditor, ensuring compliance to ISO 9001:2008 and 14001:2004 standards. Train new and existing employees in project management and workflows. Designate lead in charge of service personnel and service issues when manager is out of the office.

• Print Production Account Specialist 2

  • Sep 2003 - Sep 2010

  Coordinate production of printed materials. Monitor progress of jobs throughout production. Communicate any delays and/or issues to customers.

• Plate File Clerk

  • Sep 2002 - Sep 2003

  Filing of plant job tickets, plate files, and accounting records. Maintained plant forms and supplies. Assisted with EVA reporting.

• Hand Finishing

  • Sep 1999 - Sep 2002

  Hand finishing operations such as assembly of kits, and other commercial print commodities.