Experience

AAT

• United Kingdom
• Accounting
• 400 - 500 Employee

• Assessment Coordinator

  • Apr 2022 - Present

  Contribute to the achievement of the AAT business plan objectives. Assist in the production of assessment materials by consulting with SME’s. Manage the work of the assessment writing teams, ensuring the assessment meet the house style and the standards required by AAT. Edit items within computer and paper based assessments. Identify and resolve content queries by consulting with other teams within the organisation such as customer services and operations. Contribute to the achievement of the AAT business plan objectives. Assist in the production of assessment materials by consulting with SME’s. Manage the work of the assessment writing teams, ensuring the assessment meet the house style and the standards required by AAT. Edit items within computer and paper based assessments. Identify and resolve content queries by consulting with other teams within the organisation such as customer services and operations.



The London Institute of Banking & Finance

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Question Bank Administrator and analyst

  • Sep 2017 - Apr 2022

  Provide extensive support in delivery, review and analysis of examination question banks for Corporate and Professional Qualifications and Financial Capability business areas. Compile and present statistics on item performance and highlight areas of concern and improvement. Complete detailed and thorough review of questions, case studies and examination materials making sure they fit the house style and meet the set parameters as per the regulator (OFQUAL) Provide extensive support in delivery, review and analysis of examination question banks for Corporate and Professional Qualifications and Financial Capability business areas. Compile and present statistics on item performance and highlight areas of concern and improvement. Complete detailed and thorough review of questions, case studies and examination materials making sure they fit the house style and meet the set parameters as per the regulator (OFQUAL)



Folkestone Town Council

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Front of house officer

  • Apr 2017 - Sep 2017

  Providing excellent customer service to those who entered to view the museum or members of the public seeking assistance from the town clerk. Greet and assist with tourism inquiries from the public. Managing the shop, including closing and opening the till each day. Managing the volunteers for the museum. Providing excellent customer service to those who entered to view the museum or members of the public seeking assistance from the town clerk. Greet and assist with tourism inquiries from the public. Managing the shop, including closing and opening the till each day. Managing the volunteers for the museum.